Technical Support Representative (Muswellbrook)

- Aim higher in a role where your technical expertise genuinely drives outcomes
- Grow your career across the full equipment lifecycle
- Immediate start with hybrid working options available Why Schlam Matters in Mining?

“Mining doesn’t stop when equipment is delivered. That’s when it matters most”.

At Schlam Payload, we measure success by what happens in the field, day after day, under the toughest conditions on earth. We help our customers move more, last longer, and operate smarter with high-performance equipment, backed by the parts and support that keep it at its peak. We stand behind our products for life. That’s where you come in.

The Role

We’re looking for a Technical Support Representative who doesn’t just fix problems but sees opportunities. You’ll work on the ground with leading mining operations to improve performance, resolve issues, and identify smart, practical parts and lifecycle solutions. Every challenge is a chance to increase reliability, reduce cost, and strengthen long-term partnerships. You won’t sit on the sidelines; you’ll be a trusted technical and commercial partner.

Why Schlam Payload

- Your work shows up where it counts, in the field
- You will have a direct impact on performance, cost, and aftermarket growth
- Exposure to Tier 1 mining operations
- You will work in a culture that values initiative, ideas, and ownership
- You will have clear pathways into technical, commercial, and leadership roles What You’ll Drive

- Better-performing, longer-lasting equipment
- Faster resolution of uptime-critical issues
- Data-driven decisions and continuous improvement
- The right parts and solutions at the right time
- Stronger customer partnerships
- Sustainable aftermarket growth How You’ll Do It

- Partner with site teams to solve performance challenges
- Monitor asset health and identify improvements
- Lead inspections, troubleshooting, and commissioning
- Manage defects and warranty processes
- Identify parts, upgrades, and service opportunities
- Turn field insights into product and engineering improvements Who You Are

- Experience in technical support, field service, or maintenance
- Robust understanding of mining equipment and wear components
- Confident working directly with customers on site
- Commercially aware and able to identify value-adding solutions
- Proactive, organised, and solutions-focused About Schlam

From Western Australia to mining regions globally, Schlam Payload is redefining load and haul performance, delivering equipment, parts, and lifecycle support that maximise productivity and minimise downtime.

Ready to Do Work That Lasts? Step into a role where your expertise drives performance, supports smarter parts solutions, and builds lasting partnerships.

Apply now! Apply on Kit Job: kitjobau.com/job/3qk9mq