Rostering and Administration Manager (Nambour)

At HomeCaring Sunshine Coast, we’ve worked hard to build a company that genuinely does things differently. We pride ourselves on delivering personalised, high-quality care to our clients while creating a supportive and positive environment for our team. We understand that the care industry can be both rewarding and challenging, which is why we place a strong focus on staff support, communication, and maintaining a healthy work-life balance. Our team culture is built on respect, collaboration, and making sure our staff feel valued and supported every step of the way. We are currently seeking an experienced and motivated Rostering and Administration Manager to join our fantastic team on the beautiful Sunshine Coast. This role would suit someone with previous rostering, administration, and office management experience who thrives in a fast-paced environment and enjoys problem-solving, organisation, and working closely with both clients and support staff. Position Purpose The Rostering and Administration Manager is responsible for coordinating support worker rosters, liaising with clients and stakeholders, and supporting the day-to-day operations of the business. This role requires exceptional communication skills, strong attention to detail, and the ability to multitask effectively in a energetic environment. Main Responsibilities
- Managing and supporting a small rostering team
- Coordinating and maintaining staff rosters in line with SCHADS Award requirements
- Rostering Support Workers for shifts, including on-call requirements
- Handling internal and external communications professionally and efficiently
- Supporting staff with day-to-day operational issues, incidents, and general assistance
- Maintaining accurate documentation and records within the client management system
- Investigating and resolving rostering or service-related issues
- Developing and maintaining strong relationships with clients, families, and team members through clear and effective communication
- Working closely with the Recruitment Manager to support workforce planning and staffing requirements
- Performing general administrative and clerical duties, including document preparation and filing
- Ordering PPE and other office supplies as required About You To be successful in this role, you will ideally have:
- Previous rostering and administration experience
- Strong organisational and time management skills
- The ability to work under pressure and manage competing priorities
- Excellent communication and customer service skills
- Confidence using client management systems and Microsoft Office
- A valid Blue Card, NDIS Screening Clearance, and Police Check (or willingness to obtain) Benefits
- Competitive salary package
- Permanent full-time position
- Flexible working arrangements available
- Supportive and values-driven team culture
- Opportunity to join a rapidly growing organisation where your contribution genuinely matters How to Apply Please submit your resume via the “Apply Now” button. We look forward to hearing from you. Apply on Kit Job: kitjobau.com/job/3q2v7m