Head of Restaurant Operations (Nelson Bay)

Head of Restaurant Operations – Multi Venue Leadership Role Trade city commutes for waterfront views, vibrant venues, and a genuine coastal lifestyle while leading operations across a growing portfolio of standout hospitality venues in Shoal Bay and Newcastle. Accommodation support and relocation assistance are available for the right candidate. This role oversees Atmos at Shoal Bay Country Club, an authentic waterfront Greek restaurant overlooking Shoal Bay, a major new Asian dining concept launching in 2026, and Nonna Bizzarro at The Exchange Hotel Newcastle, a vibrant Italian restaurant known for its energy, atmosphere, and strong local following. From long lunches overlooking the water to fast paced dinner service and the excitement of a major new opening, this is an prospect to lead venues with personality, strong guest connection, and real momentum, within a hospitality group continuing to invest heavily in growth, people, and new experiences. About the Company Zenith Hotels is a growing hospitality group behind some of NSW’s most loved coastal and regional venues, spanning restaurants, pubs, entertainment, and accommodation across the state. With continued investment into venue growth, redevelopment, and new openings, the group is focused on creating venues people genuinely want to spend time in. The Role Reporting to the Group General Manager, you’ll lead restaurant operations across the portfolio, driving performance, standards, leadership capability, and commercial outcomes. What You’ll Own
- End-to-end operational performance across the restaurant portfolio
- Consistency in service standards and exceptional guest experience across three restaurants
- Financial performance: labour, revenue, and overall profitability
- Leadership development, training, and operational accountability
- Systems, reporting, and operational efficiencies across the group What This Looks Like
- Visibility across multiple venues and knowing where to focus to lift performance
- Building strong leaders, clear accountability, and high performing teams
- Present in venues, leading from the floor and setting the standard
- Improving efficiencies and driving stronger commercial outcomes
- Creating experiences guests want to come back for About You
- Senior hospitality leadership experience across multiple venues
- Robust operational and commercial capability
- Hands-on leadership style with high standards
- Proven ability developing teams and building accountability
- Structured, solution-focused, and calm under pressure Why Join Us
- Work across waterfront dining, high-energy service, and major new openings
- Join a growing hospitality group investing heavily in its venues and people
- Enjoy autonomy, influence, and genuine ownership in your role
- Build your career while living and working in sought-after coastal locations
- Competitive salary package with accommodation and relocation support available If you’re ready to lead standout venues, develop high-performing teams, and help shape the next stage of growth across a dynamic hospitality group, we’d love to hear from you. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3ri28v