Administration Assistant Tweed Heads City Of Gold Coast, City of Gold Coast

Administration Assistant

H&R; Block is Australia's leading tax services company with over 400 offices across Australia. It prepares around seven hundred thousand tax returns for Australian taxpayers annually.

We are looking for an experienced Administration Assistant to assist us during our busiest period, the tax season, in our Tweed Heads office.

Job Overview

Casual, seasonal position during the busy tax season.

The role is available in H&R; Block's Tweed Heads office and is ideal for people returning to the workforce or looking to earn extra income.

Hours may vary from full time to 2–3 shifts per week depending on local office needs.

Duties Include

Greeting clients when they enter the office

Answering telephone and email enquiries, making appointments, and providing basic information about services and fees

Setting up clients in our software system and downloading information from the ATO so it is ready for our tax specialists to meet with the client to prepare their return

Collecting payments from clients, issuing receipts, and banking duties as required

Following up with clients on outstanding documents needed so we can complete their tax return

Assisting in keeping the office neat and tidy, including maintaining the appearance of the premises to H&R; Block standards

What We Are Looking For

Previous work experience in office administration

Friendly people with solid customer service skills

Excellent written and verbal communication skills

Robust computer skills and ability to learn current software products quickly

Flexibility to work a variety of different shift times depending on local office needs

Police Check clearance

MyID access ( and a smartphone to enable you to log into the ATO portal

If you are interested, we would love to hear from you. You will be redirected to our recruitment portal where you will be asked to complete a few short screening questions.

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