Experienced Marine Customer Service Administrator (City of …, City of Gold Coast

The Opportunity
- Coordinating vessel bookings for haul-outs, returns and marina stays
- Communicating with a wide range of customers and onsite tenants via email, phone and walk in’s
- Managing inbound calls, emails, two-way radios and face-to-face enquiries
- Taking payments, quoting, invoicing and general admin duties
- Scheduling vessels and bookings
- Using Pacsoft (marine based software), along with Microsoft Office (Outlook, Excel, Word)
- Working onsite full-timewithin a dynamic team environment A Successful Candidate Will Have
- A solid foundation of marine knowledge, understanding boats and the industry is essential
- Excellent communication skills and the ability to adapt to a broad customer base
- Strong organisational and multitasking skills in a fast-paced environment
- A proactive, customer-focused attitude with solid admin capabilities
- Full Australian working rights — unfortunately, this role is not open to Working Holiday Visa holders Why Join The Team?
- Excellent staff retention , with senior managers with over 15+ years’ experience and an average team tenure of 8 years
- Structured training and support provided
- A friendly, high-performing team culture with 90%+ positive engagement in surveys
- No two days are the same, variety, customer interaction and a unique marine environment
- A chance to work with one of Australia’s most recognised and respected names in marine services #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qllnp