Administration Officer (City of Gold Coast)

About the role As our Administration Officer , you'll play a key role in supporting our Retirement Living team and ensuring smooth day-to-day operations. This energetic position involves a mix of administrative tasks, customer service, and event coordination. From managing correspondence and scheduling meetings to conducting village tours and assisting with marketing activities, you'll help create a welcoming experience for residents and visitors. If you're organised, proactive, and passionate about making a difference, this role offers variety and purpose within a values-driven organisation. Your responsibilities will include:
- Managing resident admissions, agreements, and discharges
- Maintaining waitlists and supporting occupancy targets
- Coordinating enquiries and tours for prospective residents
- Providing general administrative and reception support
- Rostering, recording resident records, incident reports, billing and compliance To be suitable for this role you will need:
- Certificate 3 in Business Administration or equivalent.
- Current First Aid and CPR certification.
- Strong understanding of office administration processes and proficiency with office equipment.
- Intermediate computer skills with the ability to use Word, Excel, Outlook and PowerPoint.
- A National Police Check and National Insolvency Check. Importantly, you will be someone who closely aligns with our organisational values of Integrity, Compassion, Excellence & Courage. About Us We are one of Australia's largest and most diverse not-for-profit organisations, with a legacy of care and compassion spanning over 140 years. Through our faith-based mission, the church and organisation work together to provide holistic support across family services, community housing, retirement living, home care, and residential aged care. Employee Benefits As a not-for-profit, employees can salary package up to $18,549 p.a. tax-free, which can significantly increase your take-home pay. We offer generous annual leave, an Employee Assistance Program, a supportive work culture, and discounts at a range of retail outlets. We actively encourage and invite applications from Aboriginal and Torres Strait Islander people for all our positions. Applications will be assessed as they are received. Contact: Jordan – Type: Permanent | Category: Residential Aged Care | Reference ID: JJ | Date Posted: 07/05/2026 #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3qowp3