Member Support Consultant | Mermaid Waters (full-time) …, City of Gold Coast

## Member Support Consultant | Mermaid Waters (full-time)Applylocations: Gold Coast, Central Suburbstime type: Full timeposted on: Posted Todaytime left to apply: End Date: June 25, 2026 (30 days left to apply)job requisition id: JR00003069Love fitness and thrive on hitting sales targets? Join Goodlife Health Clubs and turn your energy into a rewarding career helping people change their lives. The Opportunity: Sales Consultants (known at Goodlife as Member Support Consultants/MSCs) are the energy behind our clubs. They’re often the first person someone meets when they walk through the doors; the person who helps them take that first step toward a healthier, stronger life. This is a fast-paced, people-first role where your energy and drive make a real difference. You’ll be the driving force behind new memberships at your club, meeting new people, inspiring them to start their fitness journey, and helping them commit to a healthier lifestyle MSCs are right at the centre of the club experience; welcoming members, driving membership growth, and creating a positive, supportive environment every day. At Goodlife, you’re not just selling memberships; you’re helping people change their lives through health, fitness, and confidence. Responsibilities Proactively contribute to club sales budget utilising sales promotions and referrals campaigns Generating and converting high-quality sales leads through community outreach, seeking referrals and the identification of new business opportunities* Achieving the required number of lead contacts via telephone to maximise sales opportunities* Providing sales presentations and tours to prospective members* Creating great member journeys via positive and personalised interactions* Achieving successful outcomes to enquiries* Opening and closing the club as per the club roster* Active involvement in member retention programs, inspiring members to continue their fitness journey* Regular service calls to new and existing members to keep them engaged in their journey
- recommending club-based products that would boost their results and amplify their experience About you: Current First Aid & CPR certificates. Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals* The ability to solve problems, and overcome obstacles* Outstanding communication abilities
- able to listen, understand, empathise and influence others* Tenacity with a natural drive to achieve individual targets and team goals* Customer focused with a desire to achieve exceptional customer outcomes What we can offer you: A career in the fitness industry is a career like no other. With Goodlife Health Clubs, the actions you take every day will inspire others and positively impact the health, well-being and confidence of people across your community. In addition, we offer: Base salary + uncapped commissions with realistic earnings of $65K+ A complimentary all-access Goodlife membership* Anniversary leave days and an additional free gym membership for friends and family as part of our “recognition for service awards” You’ll join a high-energy team that celebrates wins, supports each other, and thrives on helping members achieve incredible results. Career paths to management and opportunities with Fitness and Lifestyle Group
- Asia Pacific's largest diversified fitness group
- develop your career across our brands, locations and disciplinesAbout Goodlife Health Clubs:As Australia's premier, privately-owned fitness organisation, Goodlife Health Clubs is in a unique position to kickstart your career in the sector. We currently operate 97 premium clubs in Queensland, Victoria, South Australia, and Western Australia
- providing improved health, well-being and a sense of accomplishment to more than 270,000 members. Our members enjoy access to industry-leading gym facilities, innovative group fitness classes and bespoke personal training solutions
- empowering people throughout Australia to live the Goodlife.As both a service provider and employer our mission is easy: Move people to achieve great things.Apply Now! Please click 'Apply' to submit a resume that details your experience, attributes, and achievements. Apply on Kit Job: kitjobau.com/job/3r2r8k