Conference and Events Sales Manager (City of Gold Coast)

Add expected salary to your profile for insights A rare opportunity to join one of the Gold Coast's best and most consistently performing sales teams at Mondrian Gold Coast, set on the sun-drenched esplanade of iconic Burleigh Beach, one of Australia's most celebrated coastal destinations. Recently nominated for 9 Queensland Hotel Association Awards for Excellence 2026. The Conference & Events Sales Manager will be the driving force behind converting client enquiries into confirmed, profitable events — translating every client's vision into a flawless, memorable experience. Partnering closely with the broader Sales team, you will own clear revenue targets, manage the end‑to‑end sales and coordination process and contribute to the hotel's continued commercial growth. This role includes a competitive base salary plus a quarterly performance bonus. YOUR DAY TO DAY
- Develop tailored BEOs that reflect client requirements and the venue's offerings, ensuring all changes prior to the event are communicated to relevant stakeholders
- Manage all Conference & Events administration including record‑keeping, invoicing, payments, and reporting
- Coordinate the booking and planning process across internal departments including Food & Beverage, Banquets, Housekeeping, Front Office, and AV
- Conduct site inspections and client meetings to drive conversion and build lasting client relationships
- Collaborate with the Banquets team to ensure seamless event execution from confirmed booking through to post‑event follow‑up
- Monitor event budgets and manage resources effectively, maximising profitability without compromising guest experience
- Coordinate vendors, exhibitors, and external stakeholders during event planning and delivery
- Lead and mentor direct reports, setting transparent performance expectations, KPIs and development plans aligned to individual and team goals
- Foster a collaborative, high‑performance culture through regular one‑on‑ones, coaching, recognition and ongoing training to support career progression WHAT WE NEED FROM YOU
- Previous experience in event sales or conference and events coordination, preferably within a luxury or lifestyle hotel environment
- Proficiency in event management platforms such as Delphi, Opera, Monday.com and standard Microsoft Office applications
- A genuine sales mindset — you are comfortable with targets and motivated by results
- Excellent organisational and project management skills with the ability to manage multiple events simultaneously
- Outstanding communication and interpersonal skills with a focus on client relationship management and delivering exceptional guest experiences
- Strong attention to detail and a collaborative approach to working across departments WHY JOIN MONDRIAN?
- Competitive base salary + quarterly performance bonus
- Be part of the journey building one of Australia's most exciting luxury hotel brands
- Global hotel discounts with the Accor ALL Heartist® program
- Subsidised meals on shift
- Work at one of the Gold Coast's most iconic beachfront locations #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r8pz9