Office and Sales Manager (City of Gold Coast)

About DBM Management

DBM Management is a leading Australian yacht management and marine detailing company based at The Boat Works, Gold Coast. With over 20 years of experience, we provide premium vessel maintenance, detailing, repairs, event support, and full-service yacht care for high-end private and commercial clients across Australia. (DBM Management) We pride ourselves on precision, professionalism, and delivering a seamless "walk-on, walk-off" experience for our clients
- handling every detail so vessel owners can simply enjoy their time on the water. The Role We are seeking a highly organised and proactive Office & Sales Manager to join our growing team. This is a key leadership role responsible for overseeing daily office operations, managing client communications, and driving sales growth through strong relationship management and service excellence. You will be the central point of coordination between clients, operations teams, and management – ensuring every enquiry, booking, and project runs smoothly from start to finish. Key Responsibilities Manage daily office operations, scheduling, and administration Handle incoming client enquiries, quotes, and service bookings Build and maintain strong relationships with yacht owners, captains, and marina partners Drive new business opportunities and follow up on sales leads Coordinate with operations teams to ensure job delivery aligns with client expectations Maintain CRM systems and ensure accurate client records Support invoicing, purchase orders, and basic accounts administration Oversee customer service standards and ensure a premium client experience Assist in marketing and promotional activities where required About You We are looking for someone who is: Experienced in office management, sales, or client services (marine or premium service industry highly regarded) Highly organised with strong attention to detail Confident communicating with high-value clients and stakeholders Sales-driven with a natural ability to build relationships and close opportunities Able to manage multiple priorities in a fast-paced environment Proficient in Microsoft Office and CRM systems Professional, proactive, and solutions-focused What We Offer Work with a respected luxury marine brand in a premium industry Supportive, close-knit team environment Growth opportunities opportunities within a rapidly expanding company Hands-on role with exposure to high-end vessels and clients Beautiful waterfront working environment at The Boat Works, Gold Coast How to Apply If you are passionate about customer service, sales, and operational excellence—and want to be part of a leading marine management company—please send your resume and a brief cover letter to: Your application will include the following questions:
- Which of the following statements best describes your right to work in Australia?
- How many years' experience do you have as a sales manager?
- Do you have customer service experience?
- Which of the following Microsoft Office products are you experienced with?
- Which of the following Customer Relationship Management (CRM) systems do you have experience using?
- How many years of B2B sales experience do you have?
- What's your expected annual base salary?
- How much notice are you required to give your current employer? #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rbyey