Travel Experience Specialist Luxury & Leisure Remote …, City of Gold Coast
Travel Experience Specialist Luxury & Leisure Remote …, City of Gold Coast
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City of Gold Coast, Australia
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Posted: less than a week ago
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Description
About the Role
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
Maintain clear documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Robust customer service background (travel, hospitality, or service-related experience preferred)
Highly organized with robust attention to detail
Comfortable using technology and learning new booking platforms and systems
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% work from home setting
Flexible scheduling options
Opportunities for professional growth within the agency
Access to travel perks and industry-related discounts
Supportive team culture with ongoing training and development
Equal Opportunity Statement
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r512g
Prestige Travel Agency by Mich is seeking a Luxury Travel Consultant – Customer Experience to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This position is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and creating exceptional client experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns or issues with empathy, professionalism, and solution-oriented thinking
Maintain clear documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Robust customer service background (travel, hospitality, or service-related experience preferred)
Highly organized with robust attention to detail
Comfortable using technology and learning new booking platforms and systems
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% work from home setting
Flexible scheduling options
Opportunities for professional growth within the agency
Access to travel perks and industry-related discounts
Supportive team culture with ongoing training and development
Equal Opportunity Statement
Prestige Travel Agency by Mich is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all team members.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r512g
Highlights
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Company nameManatal
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Job positionTravel Experience Specialist Luxury & Leisure Remote Position City Of Gold Coast
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More info about this ad
Travel Experience Specialist Luxury & Leisure Remote … has been posted in the Nerang Hospitality, Tourism & Travel category on Locanto.
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