Travel Customer Service Representative Remote City Of Gold Coast, City of Gold Coast
Travel Customer Service Representative Remote City Of Gold Coast, City of Gold Coast
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City of Gold Coast, Australia -
Posted: less than a week ago
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Description
About the Role
Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution-oriented thinking
Maintain accurate documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Customer service experience (travel, hospitality, or service-related experience preferred)
Strong organizational skills and attention to detail
Comfortable using technology and learning recent systems and booking platforms
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% remote work environment
Flexible scheduling options
Opportunities for professional growth within the company
Access to travel perks and industry-related discounts
Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Prospect Employer
Prestige Travel Agency by Mich is an equal prospect employer committed to diversity and inclusion.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r54ra
Prestige Travel Agency by Mich USA is seeking a Travel Customer Service Representative (Remote) to support clients throughout every stage of their travel journey. In this client-facing role, you will serve as a trusted point of contact—from initial booking through post-trip follow-up—ensuring a seamless, personalized, and high-quality experience.
This role is ideal for someone who is detail-oriented, service-driven, and passionate about travel, hospitality, and delivering exceptional customer experiences.
Key Responsibilities
Respond promptly and professionally to client inquiries via phone, email, and messaging platforms
Assist with luxury and leisure travel bookings, including changes, cancellations, and special requests
Provide accurate and timely information regarding destinations, travel requirements, and agency policies
Coordinate booking details and confirm itineraries to ensure accuracy and client satisfaction
Proactively follow up with clients before and after travel to ensure a positive experience
Address client concerns with empathy, professionalism, and solution-oriented thinking
Maintain accurate documentation and update booking systems as required
Qualifications & Skills
Excellent verbal and written communication skills
Customer service experience (travel, hospitality, or service-related experience preferred)
Strong organizational skills and attention to detail
Comfortable using technology and learning recent systems and booking platforms
Reliable, proactive, and able to manage multiple client requests efficiently
Genuine interest in travel and helping clients plan memorable experiences
What We Offer
100% remote work environment
Flexible scheduling options
Opportunities for professional growth within the company
Access to travel perks and industry-related discounts
Supportive team culture with ongoing training and development
Apply Today
Interested candidates are encouraged to apply today and join our remote travel support team.
Equal Prospect Employer
Prestige Travel Agency by Mich is an equal prospect employer committed to diversity and inclusion.
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r54ra
Highlights
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Company namePrestige Travel Agency By Mich -
Job positionTravel Customer Service Representative Remote City Of Gold Coast
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Travel Customer Service Representative Remote City Of Gold Coast has been posted in the Nerang Customer Service & Call Centre category on Locanto.
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