Administration Assistant - Tweed Heads (Gold Coast) (City …, City of Gold Coast

Administration Assistant H&R; Block is Australia's leading tax services company with over 400 offices across Australia. It prepares around seven hundred thousand tax returns for Australian taxpayers annually. Job Overview Casual, seasonal position during the busy tax season. The role is available in H&R; Block's Tweed Heads office and is ideal for people returning to the workforce or looking to earn extra income. Hours may vary from full time to 2–3 shifts per week depending on local office needs. Duties
- Greeting clients when they enter the office
- Answering telephone and email enquiries, making appointments, and providing basic information about services and fees
- Setting up clients in our software system and downloading information from the ATO so it is ready for our tax specialists to meet with the client to prepare their return
- Collecting payments from clients, issuing receipts, and banking duties as required
- Following up with clients on outstanding documents needed so we can complete their tax return
- Assisting in keeping the office neat and tidy, including maintaining the appearance of the premises to H&R; Block standards Qualifications
- Previous work experience in office administration
- Friendly people with robust customer service skills
- Excellent written and verbal communication skills
- Robust computer skills and ability to learn new software products quickly
- Flexibility to work a variety of different shift times depending on local office needs
- Police Check clearance
- MyID access (.au) and a smartphone to enable you to log into the ATO portal #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rikmd