Assistant Store Manager (Customer Experience) - Dan …, City of Gold Coast

About the Role Customer Experience Manager | Dan Murphy's Burleigh Waters | Share your spirit When customer satisfaction becomes a competition, you’re the one who wins. As one of our Customer Experience Managers, you will channel your engagement and entrepreneurial spirit to create tailored in‑store customer experiences and inspiring merchandising that keeps our community returning to Dan’s. Salary From $74,000 + Superannuation Responsibilities
- Motivate and lead your team to deliver a world‑class customer experience that promotes loyalty and contributes to revenue growth.
- Encourage the team to invest in education and dream big about their career.
- Lead in‑store tasks, delivering regular coaching and mentoring to inspire the store team to continuously improve.
- Create an inclusive setting that allows the team to come as they are, recognising diversity as the magic that builds good culture.
- Build a culture centred around understanding our community and using customer feedback as a pillar in decision‑making. Qualifications
- Use initiative and intuition to understand your team and inspire them to make a difference for each other and our customers.
- Passionate about people development, motivating others to dream big and reach their potential.
- Comfortable in a fast‑paced environment and use forward‑thinking in decision‑making.
- Bring energy to those around you by being authentic and always doing the right thing for your team, customers and community.
- Use an inspiring and collaborative approach to communication to drive your team's commitment. Benefits & Perks
- Exclusive discount card for Dan Murphy's, BWS and other Endeavour Group brands, including ALH pubs, plus discounts from Woolworths and Big W.
- Endeavour Wellbeing Support – an Employee Assistance Programme offering support for critical incidents, career, conflict, nutrition & lifestyle, money, family, legal and staff assistance.
- Opportunity to grow your career within Dan Murphy's and the wider Endeavour Group network. Additional Information Candidates will be required to complete a functional screening assessment as part of the recruitment process. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rit27