Customer Representative City Of Gold Coast, City of Gold Coast
Customer Representative City Of Gold Coast, City of Gold Coast
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City of Gold Coast, Australia -
Posted: less than a week ago
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Description
About the job Travel customer representative
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Robust customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
100% remote work with versatile scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team setting with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rlmh1
As a Travel Customer Representative, you will play a key role in supporting our clients throughout their travel journey from the moment they book to the moment they return home. You will assist with inquiries, resolve issues, provide booking updates, and ensure that every interaction reflects our commitment to exceptional service.
Key Responsibilities
Respond promptly and professionally to client inquiries via email, phone, and messaging platforms.
Assist with travel bookings, changes, cancellations, and special requests.
Provide accurate information about destinations, travel documents, and agency policies.
Follow up with clients to confirm trip details and satisfaction.
Handle concerns or complaints with empathy and problem-solving skills.
Ideal Candidate
Excellent verbal and written communication skills.
Robust customer service experience (preferably in travel or hospitality).
Organized, dependable, and proactive with a high attention to detail.
Comfortable with technology and quick to learn booking platforms and systems.
Passion for travel and helping others plan unforgettable experiences.
100% remote work with versatile scheduling.
Opportunities for growth within the agency.
Travel perks and exclusive industry discounts.
Supportive team setting with ongoing training.
If you're enthusiastic about travel and love creating memorable experiences for others, we'd love to hear from you. Apply today and start your journey with Viaja con Andrea!
J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rlmh1
Highlights
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Company nameInspired -
Job positionCustomer Representative City Of Gold Coast
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Customer Representative City Of Gold Coast has been posted in the Nerang Customer Service & Call Centre category on Locanto.
Right now, this is the only ad posted in this category in Nerang.
Interested in more? Widen your search to view ads in nearby areas of Nerang. This includes Customer Service & Call Centre in Gold Coast, Broadbeach Waters and Southport. There are more ads within a 15 km radius for this category. If you want to view those ads, click here.
