Store Manager Pacific Fair City Of Gold Coast, City of Gold Coast

What You’ll Do:

Lead from the front, creating a customer experience that is unforgettable and uniquely Princess Polly

Drive the performance of a high volume, high energy store, delivering on key KPIs including conversion, ATV and UPT

Build, coach and inspire a team who live and breathe Polly, lifting capability and confidence every day

Oversee stock flow, replenishment and sell‑through to maximise availability and keep the store shoppable at all times

Deliver visual merchandising and presentation standards that are iconic, on brand and always inspiring

Manage rostering, wage control and scheduling to balance customer experience with commercial performance

Ensure compliance, reporting, cash handling and loss prevention are executed with precision and accountability

Partner with our National Retail Manager and HQ teams to bring campaigns and activations to life in store

Celebrate the wins, fuel the vibe and make every shift one the team wants to be part of

Who You Are:

An experienced retail leader with proven success managing a high volume or flagship store

Customer obsessed with a natural instinct for creating unforgettable in‑store moments that connect with our community

Commercially sharp with a track record of delivering results and managing costs while keeping the customer experience front and centre

You have strong visual merchandising capability with a solid understanding of VM principles and how to bring campaigns and product stories to life in store

A coach and motivator who develops talent, builds capability and inspires high performance across your team

Hands on, resilient and full of energy, you thrive in quick paced environments and lead from the front.

What’s In It For You:

The opportunity to lead our Pacific Fair store, right here on the Gold Coast where it all began, shaping the future of Princess Polly retail in Australia.

A chance to shape the in‑store experience and influence the blueprint for future stores nationwide

Market-competitive salary, incentives and exclusive team perks

Ongoing career development and progression as our retail network grows

Build your own team that lives and breathes fashion, culture and community

Be part of a culture that is energetic, inclusive and customer obsessed

Princess Polly is an Equal Chance Employer (EOE). We're committed to a diverse and inclusive workplace and encourage applicants from all walks of life. Come join us – different makes us better.

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