Fine Jewellery Client Advisor - Luxury Retail (City of Gold …, City of Gold Coast

The Company Our client is a prestigious luxury brand, renowned for its exceptional handcrafted jewellery. Known for timeless elegance and innovative artistry, the brand offers a collection that embodies refined craftsmanship, sophisticated style, and unique designs that distinguish it within the luxury jewellery market. The Role We are seeking an experienced Client Advisor to join a prestigious Pacific Fair Boutique. In this role, you will deliver exceptional, personalised service to a discerning clientele, guiding them through the selection of exquisite fine jewellery. As a Client Advisor, you will act as a true ambassador for the brand, showcasing in-depth product knowledge while ensuring a seamless and elevated client journey. Your professionalism, discretion, and passion for luxury will be integral in creating memorable experiences that drive customer satisfaction and loyalty. Key Responsibilities
- Deliver a highly personalised, world‑class client experience
- Provide expert advice on jewellery, materials, and craftsmanship
- Present collections with strong product storytelling and confidence
- Build and maintain long‑term client relationships
- Handle high‑value products and client information with discretion
- Drive sales through consultative selling, upselling, and cross‑selling
- Utilise CRM and POS systems to manage clients and track performance Skills & Experience The ideal candidate will have proven experience delivering exceptional service within a luxury retail environment, with strong interpersonal and communication skills and the ability to build genuine rapport with a high‑end clientele. You will bring a sales‑driven mindset, with a clear focus on achieving KPIs while maintaining a premium client experience, along with proficiency in retail and CRM systems that support client engagement and performance tracking. Benefits This is a unique chance to work with an exclusive clientele who seek only the finest jewellery, while representing a prestigious brand with a rich legacy in luxury. The role offers ongoing professional development and training, providing the platform to further refine your expertise and build a successful, long‑term career within the luxury retail industry. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rpnab