Implementation Manager - Accounting & Student Billing (City …, City of Gold Coast

Position Summary The primary focus is to lead the successful implementation of Veracross Accounting & Student Billing Modules focusing on more complex and demanding projects that require an understanding of accounting, student billing systems. These projects must be executed on time and on budget, while fostering trusting relationships with client Business Offices. Responsibilities
- Deliver Accounting & Student Billing platform consulting and organizational change management to complex Business Offices, large and small. This multi-month implementation consulting consists of:
- Platform transition options consulting: Through discovery and collaboration with the client, evaluate, demo, and revise setup options.
- Orchestrate successful Business Office change management, where the tailored configurations, once approved, are documented, socialized, and deployed.
- Business Office workflow consulting: Create documented models to support the ways the school's Business Office can best leverage the Veracross Accounting & Student Billing modules to support their operation.
- Alongside the Veracross Lead Project Manager, develop Business Office implementation project plans based on the Accounting & Student Billing module configuration.
- Develop and orchestrate tailored Accounting & Student Billing support handoffs.
- Mentor clients in their chart of accounts design as needed.
- Coach Implementation Managers from basic Accounting consulting proficiency to moderate Accounting consulting proficiency.
- Write and update internal documentation to support continuous improvement of a standardized, best practice, Accounting & Student Billing implementation process, including training and adoption.
- Lead direct training engagements for strategic and high-complexity Accounting offices.
- Develop and maintain Student Billing & Accounting module product feedback that emerges from direct consultations.
- Achieve consultation success on time, and on budget.
- Participate with Marketing and Sales in 2-3 Independent School Business Office conferences a year. Qualifications
- Relevant degree/qualification or equivalent experience.
- Accounting degree, coursework, or relevant experience in a Business Office setting (Highly Desirable).
- 4+ years of experience implementing Student Billing & Accounting software, including data conversion; experience with SaaS a plus.
- Experience in leading Veracross Full Accounting Implementations, or similar SaaS accounting implementation experience preferred.
- Experience as part of an independent school business office running a SaaS accounting platform a plus.
- A solid understanding of the fundamental accounting equation; the general journal; the chart of accounts; general ledger reporting (balance sheet, trial balance, profit & loss statements); fiscal period and fiscal year closing; budgeting; reconciliations; and sub-ledger processing (e.g. accounts payable, accounts receivable, cash processing, purchases journal, fixed assets, project accounting).
- Skilled user of technology, comfortable learning and using the many types of systems that support a technical workspace.
- Excellent written and oral communication skills, including comfort with public speaking, presentation delivery, etc.
- Ability to make complex decisions and recommendations under limited direction and using a high degree of initiative and independent judgement.
- Ability to learn complex, enterprise level software systems at a level that supports teaching others.
- Ability to multi-task in a rapid-paced environment.
- Problem-solving skills with ability to perform root cause analysis.
- Highly organised with the ability to self manage in a remote and/or hybrid work environment.
- Ability to nationally travel if needed. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rv3z5