Retail Store Manager (City of Gold Coast)

Highly engaged teamManage our LAU
- AUS
- Retail
- QLD
- R11 retail storeStore ManagerStore Managers Bonus ProgramOngoing career development and trainingLindt Chocolate – Global, Premium Swiss Chocolate RetailerJoin us in a world where tradition and innovation create a delicious Chocolate experience!We believe in individual brilliance of every team member who can create memorable moments for their customers and contribute to creating a great work environment with their team.We seek Retail Store Leaders who build great teams, drives a dynamic people culture creating strong connections and has a preference and passion to work with an international brand in a fast-paced environment.About the Role:As our Store Manager, your role involves overseeing our Lindt Chocolate Shop which retails an extensive range of Lindt Chocolates and has a delicious takeaway offering of Lindt hot and cold chocolate drinks, coffee, and ice cream.Lead the store's performance, fostering a supportive team environment, achieve sales and manage expenses to deliver profitability, guiding and coaching our ambassadors to deliver on brand expectations, and managing day-to-day operations. This includes multitasking between customers, inventory management, food safety compliance, visual merchandising, preparing takeaway drinks and ice cream all with an exceptional customer centric approach.We're looking for a proactive leader who motivate their team and delivers an unparalleled customer experience, reinforcing our brand whilst adhering to local compliance in food handling, health and safety. You thrive in a high energy busy hands-on workplace where you and required to multi-task strength and lead with a premium mindset, understanding global brand identity.What we would like you to bring:Previous experience in a Store Manager role in a fast-paced QSR, Retail or hospitality environmentExperienced knowledge in workforce planning from recruitment to preparing rosters, achieving labour budgets for a store team of approx. 20 employeesAble to work autonomously, whilst proactively communicating into the State ManagerAbility to grow your local community and drive return sales through your charismatic and positive personality that is infectious with your team leadershipStrong time management skills, ability to work effectively and with deadlinesCalm and consistent approach in a demanding high-volume environmentAbility to lead and coach a teamUnderstanding of quality assurance and competent in Food Safety StandardsPrevious barista experience or interest will set you up for successPrevious retail experience in inventory management, stocktake, visual merchandising and store presentation principles highly regardedWhat we can offer you:Career opportunity and leadership developmentAn engaging and creative workplace full of passionate individuals that embraces diversity and thinking differentlyA paid day off on your birthday every yearFree hot drinks all working days and 50% staff discountWe'd love to get to know you! #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw76w