Client Services And Administration Officer Ashmore (City of …, City of Gold Coast

Bella Corp (a division of Fagron) is a highly respected, client-focused, and quality-driven pharmaceutical distributor based in Ashmore. For over 25 years, we have built our reputation by consistently delivering exceptional customer service to pharmacies across Australia. Today, we are a leading provider of compounding pharmaceutical products within the Australian market. We pride ourselves on our inclusive culture. Every team member’s idea and opinion are recognized and valued, creating a small, tightly knit, and friendly workplace. Our people are incredibly passionate about what they do, and that passion drives our success. Client Services & Administration Officer We are seeking a Client Services & Administration Officer to join our team full‑time, Monday to Friday. This role is in Ashmore. Responsibilities
- Back‑up and support for the full‑time Client Services & Administration Officer duties as listed below:
- Receptionist/Customer Service – answering phone calls, assisting clients with placing orders, product details (e.g. CoAs, formulas, prices, expiry dates, etc.), setting up new accounts and updating customer information.
- Back orders – enquiries, reports, phone calls, send orders once we have received stock.
- Process customer payments in MYOB via bank feeds.
- Maintain the Quality Complaints register.
- Update the drug fridge temperature register and reporting.
- Assist the business manager with data entry of stock orders.
- Controlled drugs – create and process order forms and End User Declarations for controlled drug sales, manage the register to ensure compliance with regulations. This is an chance to contribute in a fun, evolving workplace while enjoying an attractive remuneration package. Ideal Candidate
- Detail‑oriented, resilient, and self‑driven.
- Skilled at working independently as well as collaboratively.
- A strong communicator, both verbally and in writing.
- Curious, adaptable, and willing to learn. Qualifications
- Qualifications in a relevant field are highly regarded.
- Experience in a pharmacy, laboratory, or naturopath setting (or interest in these industries) will be viewed as advantageous. Job Types: Full time, Part‑time Pay: $32.00
- $37.00 per hour Expected hours: No more than 38 per week Work Authorisation: Australia (required) Work Location: In person #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rwmzc