Customer Service Representative (Newcastle)
Customer Service Representative (Newcastle)
-
Newcastle, Australia
-
Posted: less than a week ago
-
Save
Description
**Job description**
The role involves coordinating contract setup and termination, maintaining customer purchase orders, processing invoices and credits, and assisting customers with various inquiries.
- **Location: Tighes Hill, Newcastle**_
**Key Responsibilities**:
- Provide sales support to customers
- Set up and terminate contracts in monitoring, billing, and state fire brigade systems for ACT, NSW, and VIC
- Maintain customer purchase orders
- Process invoices and credits for false alarms in ACT and NSW
- Handle general customer inquiries
- **Long term contract
- Monday-Friday | Flexible Hours**_
**Professional Experience**:
- Experience in a small energetic team environment
- Fire Alarm Monitoring industry experience highly desirable
- Customer relationship management experience highly desirable
- Experience with Pronto Xi and Microsoft Dynamics
- Fully proficient in the Office suite of products
- Advanced level of Microsoft Word and Excel highly desirable
**Our client** is a leading provider of fire safety and security solutions.
**Salary**: $34.00
- $36.00 per hour
Expected hours: 38 per week
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Penalty rates
**Experience**:
- Customer service: 1 year (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person Apply on Kit Job: kitjobau.com/job/3r06gl
The role involves coordinating contract setup and termination, maintaining customer purchase orders, processing invoices and credits, and assisting customers with various inquiries.
- **Location: Tighes Hill, Newcastle**_
**Key Responsibilities**:
- Provide sales support to customers
- Set up and terminate contracts in monitoring, billing, and state fire brigade systems for ACT, NSW, and VIC
- Maintain customer purchase orders
- Process invoices and credits for false alarms in ACT and NSW
- Handle general customer inquiries
- **Long term contract
- Monday-Friday | Flexible Hours**_
**Professional Experience**:
- Experience in a small energetic team environment
- Fire Alarm Monitoring industry experience highly desirable
- Customer relationship management experience highly desirable
- Experience with Pronto Xi and Microsoft Dynamics
- Fully proficient in the Office suite of products
- Advanced level of Microsoft Word and Excel highly desirable
**Our client** is a leading provider of fire safety and security solutions.
**Salary**: $34.00
- $36.00 per hour
Expected hours: 38 per week
Schedule:
- 8 hour shift
- Day shift
- Morning shift
Supplemental pay types:
- Overtime pay
- Penalty rates
**Experience**:
- Customer service: 1 year (required)
Work Authorisation:
- Australia (preferred)
Work Location: In person Apply on Kit Job: kitjobau.com/job/3r06gl
Highlights
-
Company nameAstrum Recruitment
-
Job positionCustomer Service Representative (Newcastle)
Safety Tips
If the salary for a position is far above normal, proceed with caution.
More info about this ad
Customer Service Representative (Newcastle) has been posted in the Newcastle Customer Service & Call Centre category on Locanto.
In this category, there are no other ads right now posted in Newcastle.
You can find the Customer Service & Call Centre category under Jobs. Want something else? Check out the related categories Part Time Jobs & Side Jobs, Labour and Multi Level Marketing Newcastle.
There are more ads within a 15 km radius for this category. If you want to view those ads, click here.