Customer Service Representative Newcastle

About Us

Job Purpose and Impact

The Customer Service Representative will provide high quality customer service consistent with Cargill aspirations for local customers and timely and accurately manage purchase orders, warehousing and importation of a range of food ingredient products. Key Accountabilities

Assists with the development of key and strategic accounts by building relationships. Primary point of contact for order management, order status and issue resolution. Enters recent orders, enters delivery requirements, makes changes to existing orders, confirms product and delivery availability and manages customer concerns regarding delivery of the order. Accountable for being “on-call” as customer needs require. Point of contact between Cargill Food Ingredients and our logistics service providers for all customer needs, local shipments and documentation requirements. Including customs clearance agents, transport companies and warehouse requirements. Point of contact for offshore Cargill business units supplying ingredients to Cargill Food Ingredients. Manage warehouse inventory according to material resource plan as provided by the Regional Sales Manager. Assist with stocktakes and ensure inventory reconciliation complete and accurate. Liaise with Accounts department and ensure all data entry and reconciliations are accurate for month ends and year ends. Provide the Regional Sales Manager with daily, weekly and monthly updates and reports on sales and purchase order movements. Qualifications

In return to your experience, we offer:

A competitive remuneration package including performance incentive plan

Autonomy and scope for career development

Flexibility working arrangements

The prospect to work with some of the most talented people in the industry and inspiring leaders

The job stability that comes with a global employer who puts people first

A supportive working culture and an inclusive team workplace

If you are ready to take on a rare, career defining prospect, are self-motivated and team spirited, then we would love to hear from you. Apply on Kit Job: kitjobau.com/job/3rdad9