Student Support Officer (Western Australia)

This is a permanent full-time position commencing Term 2, ****. Are you a dedicated, motivated, and enthusiastic person with experience and a strong focus in customer service, administration and a commitment to building a culture of excellence? This is a fantastic opportunity for a highly effective and motivated person to join our growing Student Services team at Alkimos College. The position presents an opportunity to assist the Program Coordinator Student Services and Year Coordinators in providing information and guidance to students, staff and parents with a view to contributing to improved student attendance and effective student support services. Located in the northern suburb of Alkimos with sweeping ocean views, Alkimos College opened in **** with our foundation Year 7 cohort, providing local intake area students with access to an exceptional secondary education in world-class learning facilities. Each year we added an additional cohort and reached our full complement of Year 7-12 in ****. Stage 1 buildings include administration, lower school student services, library, gymnasium, fitness centre, food studios, cafeteria, IT labs, technology workshops, general classrooms, nine science laboratories, and nature play area. Shared oval and community facilities with the City of Wanneroo are available via the adjacent Halesworth Park precinct. Stage 2 (rolled out in ****) includes a performing arts centre, lecture theatre, senior school student services centre and general classrooms. The Role The Student Support Officer assists with administrative processes and provision of information to students, staff and parents, ensuring a responsive and effective student support service. Part of the role includes collaborating and conducting discussions with students, staff, parents/carers and community members to identify student absenteeism and truancy and to collect and provide case information. The successful applicant will ideally have a vibrant personality, be highly motivated, flexible, reliable and have a high degree of resilience as student services is a fast-paced environment. Ideally the successful applicant should provide a high level of customer service in all matters of student services as required, in a timely and efficient manner. As the 'face' of Student Services at the front desk you would triage students to prioritise issues and concerns. If you have experience with Compass, we highly encourage you to apply. Want to know more? Full details of the role, selection criteria and training requirements are listed in the attached Job Description Form (JDF). For more information about this chance, please contact Jarrod Phillips, Associate Principal, on ************** or by emailing . Equity and Diversity We are committed to an inclusive and culturally responsive workforce reflecting the diversity in our schools and the Western Australian community. We welcome and encourage applications from Aboriginal and Torres Strait Islanders, young people, people of diverse sexualities and genders, people with disability, and people from culturally and linguistically diverse backgrounds. Explore our Equity, Diversity and Inclusion Plan ********* for more details. Eligibility Be an Australian or New Zealand citizen, permanent resident or have a valid visa with relevant work rights for the term of the appointment. Obtain a valid Working With Children Check before you start; and Consent to a Nationally Coordinated Criminal History Check and obtain a current Screening Clearance Number issued by the Department of Education's Screening Unit before you start. Additional eligibility and training requirements are outlined in the attached Job Description Form (JDF). Application Instructions Step 1: Select Apply for Job Complete the online application form, including details of two (2) work-related referees, preferably one (1) being your current line manager. Step 2: Attach your documents A CV of up to three (3) pages outlining your employment history and professional learning summary relevant to this position. A three (3) page statement addressing the following selection criteria as outlined in the attached JDF: Demonstrated good written and verbal communication skills and the ability to provide a professional, confidential service to a range of clients. Demonstrated good interpersonal skills, including the ability to establish and maintain effective working relationships. Demonstrated experience in the use of computerised management information systems including database, spreadsheet and word processing software. Demonstrated effective organisational skills and experience in providing administrative support with the ability to manage conflicting timelines. It is recommended you have your attachments ready before selecting Apply for Job. Your application must be received before the closing date and time. Late applications will not be accepted. For technical support submitting your application, you can call the Department of Education's Recruitment team on ************** for assistance. Advertised Vacancy Number: IPS/SS******* Suitable applicants may be considered for similar vacancies arising within the next 12 months following this selection process. This may include circumstances where the successful applicant declines or vacates the position. The Department applies a four (4) day breach period to this selection process. Applications close: 4.30pm (AWST) on Thursday, 28 May **** #J-*****-Ljbffr Apply on Kit Job: kitjobau.com/job/3qcjst