Guest Service Generalist (Western Australia)

Responsibilities The Guest Service Generalist is responsible for completing daily front office, housekeeping, food & beverage and maintenance functions. Ensuring that all owners and guests receive efficient and courteous service; making them feel welcome during their entire stay through a proactive and positive attitude.
- Perform all duties of the front desk, including greeting owners and guests, check in and out.
- Answer telephone and email inquiries, transport of luggage, cash handling and balancing procedures, tour & travel inquiries/bookings, reservations and night audit procedures.
- Possess a thorough knowledge of administration equipment (email, basic word & excel documentation, credit card settlement machines).
- Housekeeping functions such as cleaning and maintaining guest accommodation.
- Food & beverage functions such as preparing and serving food & beverages.
- Maintenance functions such as maintaining guest accommodation and common areas. Benefits
- Professional development funding.
- Discounted hotel stays across Australia, Fiji and Current Zealand. Qualifications
- Genuine passion for customer service.
- Excellent communication with strong interpersonal skills.
- Enthusiastic, self‑motivated and positive individual.
- Immaculate presentation and professional grooming standards.
- Ability to work a flexible roster, including weekends, evenings and school holiday periods.
- Current driver’s licence (preferable). Equal Employment Opportunity We are an equal‑opportunity employer, and all applications will be considered for employment without attention to their membership in any protected class. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rhfht