Customer Support Coordinator — Leadership & Growth (Western …, Western Australia

Customer Support Coordinator
- Bunbury Gardens Care Community Bunbury WA, Australia
• Bunbury Gardens Care Community, 39 Hayes Street, Bunbury, Western Australia, Australia Posted Monday 25 May 2026 at 2:30 pm "At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of Compassion, Accountability, Respect and Excellence reflect that CARE is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 145 Care Communities and over 23,000 team members nationwide. Located in the heart of WA’s south-western coastal region, Our Care Community has a warm community feel, with many residents having lived and worked in the local region for decades. We’re now seeking a Customer Support Coordinator who will help us continue to deliver an exceptional experience for residents, families, and team. About the role: Manage the efficient day-to-day operations of our administration function. Manage team rosters Co-ordinate and carry out tours of the care community for potential residents and their families Co-ordinate current admissions Assist General manager with recruitment Build and maintain contact with the community and other Opal stakeholders Why Choose Opal? True work-life balance Career development through our Opal HealthCare Academy Leadership pathways: Grow your career in a supportive, values-led environment Paid parental leave: Industry-leading policy for primary and non-primary carers $5,000 referral bonusesfor bringing a friend onboard National secondment opportunitiesto grow your career while exploring new locations Sector-leading systems & innovation What You'll Need: Experience in a client-facing role involving consultation and relationship building (aged care, healthcare, hospitality or community services highly regarded) Proven leadership skills with experience coaching and mentoring a team Exceptional organisational and communication skills with a genuine passion for helping people An empathetic nature with the ability to manage sensitive conversations Willingness to complete:
- Pre-employment medical Coordinate with Heart Join a team where your skills in building trust and community directly bring joy to those we care for. Apply now to take the next step in your leadership career with Opal HealthCare. Job details Job family Administration Pay type Hourly Bunbury Gardens Care Community, 39 Hayes Street, Bunbury, Western Australia, Australia #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rtyc3