Café Manager (Alexandria)

A high-performing, premium café in Alexandria is seeking an experienced Venue Manager to lead our flagship location. Operating 7 days per week, we have built strong systems, developed a highly capable barista team, established a solid kitchen operation, and created a loyal customer base. As ownership transitions into its next phase of growth, we are seeking a true operator to take full ownership of the venue and continue elevating performance to the highest standard. This is not a shift manager role. We are looking for someone who thinks like an owner; proactive, accountable, and committed to maintaining excellence across every aspect of the business. The Role This is a full-time leadership role, with full accountability for the venue’s performance across the entire week, including weekends. You will be responsible for:
- Driving operational performance, culture, and standards
- Identifying improvements before issues arise
- Making confident decisions under pressure
- Leading from the front and supporting the team on the floor
- Executing established systems and operational frameworks with discipline This venue already performs well; your role is to take it to the next level. What’s On Offer
- Competitive salary package (based on experience)
- Stable, well-established business
- Opportunity for long-term growth
- Autonomy within a structured system
- Direct collaboration with ownership Key Responsibilities Operational Excellence
- Lead a fast-paced, high-volume café environment
- Maintain smooth, efficient service flow at all times
- Oversee daily operations and step in during peak periods
- Ensure the venue is always clean, organised, and presented to a premium standard
- Manage stock control and supplier relationships
- Maintain strict food safety and compliance standards Financial Performance
- Monitor daily and weekly sales performance
- Manage labour costs and roster efficiency
- Control the cost of goods and minimise wastage
- Understand and deliver on financial targets Leadership & Training
- Recruit, train, and mentor team members
- Lead team briefings and onboarding processes
- Maintain a strong, positive team culture
- Conduct performance reviews and manage accountability
- Work closely with the kitchen team on menu execution and performance About You
- Minimum 2 years of experience managing a high-volume café
- Strong understanding of labour cost, margins, and financial performance
- Experience leading teams of 5–10 staff
- Background in quick-paced café or restaurant environments
- Hospitality management training (desirable) You are:
- A hands-on leader who earns respect through action
- A strong communicator who builds relationships with both the team and customers
- Proactive, organised, and solutions-focused
- Commercially aware and detail-oriented
- Comfortable taking full ownership and accountability How to apply: Click on the Apply Now button to apply through Zapid Hire. Apply on Kit Job: kitjobau.com/job/3r3x0b