Client Liaison – Property Development (Parental Leave …, Nundah

About the Role We are seeking a Client Liaison to join our Client Success team on a parental leave contract, supporting the delivery of a high quality client experience across our residential developments. This role plays a key part in guiding buyers through their purchase journey, from contract through to settlement and handover. You will manage buyer communication, coordinate key milestones and ensure a consistent and professional experience throughout the process. Key Responsibilities
- Act as the primary point of contact for a portfolio of buyers
- Provide timely and transparent updates regarding construction progress and settlement milestones
- Coordinate valuation access, pre-settlement inspections, settlement readiness and handovers
- Monitor progress of key milestones and proactively identify risks
- Support delivery of client events and engagement initiatives
- Maintain accurate records across CRM systems
- Work closely with internal teams including Sales, Construction and Post-Settlement teams About You
- Demonstrated experience in property, development, or a customer-facing role with a focus on client journey management
- Excellent written and verbal communication skills, with the ability to manage sensitive client conversations.
- Strong written and verbal communication skills
- Highly organised with the ability to manage multiple priorities
- Confident managing expectations and handling challenging conversations
- Detail oriented with a structured approach to processes and systems
- Proficiency with CRM systems for record management and client tracking.
- Understanding of the property settlement process and associated documentation
- Ability to work collaboratively across multiple stakeholders What We Offer
- Opportunity to work across high quality residential developments
- Exposure to the full client lifecycle from purchase through to settlement
- Supportive and team-oriented team environment
- Opportunity to grow within a structured and evolving Client Success function Additional Information
- This is a parental leave contract role, anticipated to be 6 to 12 months in duration.
- There may be an opportunity for extension or transition into a permanent position, supported by a strong project pipeline and expanding resourcing needs across the Client Success function.
- A current White Card is preferred, or willingness to obtain one prior to attending site (GVG will support this process). Apply on Kit Job: kitjobau.com/job/3r3u14