Patient Administration Assistant (Murdoch)

Welcome to St John of God Health Care

St John of God Murdoch Hospital | Excellent benefits & corporate discounts | Welcoming & supportive culture | Salary Packaging | Versatile Work Options | Professional Development | Supportive and friendly team

St John of God Health Care is one of the largest private providers of health care services in Australia, employing more than 16,000 employees (caregivers). We operate 27 hospitals and services comprising more than 3,500 hospital beds, including home nursing, disability services and social outreach programs.

As a Catholic, not-for-profit group, we invest all profits to the communities we serve by updating and expanding our facilities and technology; expanding existing services and developing and acquiring new services; and providing Social Outreach services to people experiencing disadvantage to improve health and wellbeing.

St John of God Murdoch Hospital is one of the leading private health campuses in Western Australia, and major health care hub in the southern region. Offering 507-beds, services include an emergency department, operating theatres, endoscopy suites, birth suite and maternity ward, medical library and education centre.

Your role at St John of God Murdoch

To contribute to a high performing admissions service, by ensuring overall integrity, accuracy and timeliness of all patient admissions and theatre bookings, while providing a consistently positive patient experience.

5 Casual positions are currently available. Applicant’s will continue to be considered for future positions as they arise across various wards over the next six months.

The Position
- Creation of theatre booking and patient account in webPAS
- Update theatre booking information as subsequent correspondence is received from Specialist practices to hospital.
- Monitor patients’ completion of admissions paperwork and take appropriate action to ensure progression.
- Assist patients with completion of admissions paperwork face to face.
- Validate and process admissions forms.
- Monitor and verification of Pre-Admissions Clinic appointment requirements for patients and ensure that these are booked.
- Ensure that all patients who require a Pre-admissions assessment have relevant nursing forms in their admissions pack.
- Conduct health fund checks.
- Obtain health fund quotes for uncovered patients.
- Review and validate patient consents and payments.
- Generate patient admissions files and adhere to sound document management.
- Facilitate all aspects of booking cancellations and rescheduling.

Sound interpersonal and communications skills, both verbal and written, with the ability to provide high-level customer service is essential to the role. You will have high-level of attention to detail and data entry accuracy with sound planning and organisational skills, including the ability to prioritise tasks and cope with competing demands.

To succeed you will have knowledge of admissions process in a private hospital environment, general understanding of document management and strong computer skills with a good working knowledge of MS office and webPAS.

Above all, patient care will be at the core of everything you do committing to and supporting our Mission and Values.

We can offer you
- Salary: $64,355 to $69,469, plus 11% superannuation
- Casual position. 5 positions currently available.
- Generous salary packaging options
- Up to $15,900 on a range of benefits such as mortgage, rent, or other everyday living expenses
- Up to $2650 on meal entertainment, holiday accommodation and venue hire
- Access to novated leasing to use pre-tax dollars for a car and expenses
- A healthy work-life balance through flexible work options, additional purchased leave & well-being programs
- Employee discount on St John of God Hospital & Medical Services and Private Health Insurance
- Employee support through our dedicated free Employee Assistance Program (EAP)

For enquiries contact Tracey Forbes-Elkholm, Manager Patient Admissions, on (08) 9428 8663. Apply on Kit Job: kitjobau.com/job/3qzpzz