Customer Care Representative Ormeau

Air Liquide Healthcare Australia are a leading and dedicated supplier of medical gases, homecare and sleep services. We specialise in respiratory diseases and have a robust reputation in sleep diagnostics and CPAP therapy.

You will be working with a supportive and friendly team and speaking with our valued customers every day. They will be calling you about product inquiries, status of orders and returns, and quotes. You will also make outbound calls to them informing them of the status of their orders or follow up actions.

How will you CONTRIBUTE and GROW?:

Deal with inbound correspondence

Liaise with ALH states staff to resolve customer enquiries

Conduct all activities in accordance with requirements of ALH's Quality Management System

Are you a MATCH?:

Passionate about providing exceptional Customer Service and building relationships over the phone

Previous experience in a contact centre desirable but not essential as training will be provided

Excellent phone manner

Highly motivated and able to work without direct supervision.

Solid attention to detail and accuracy

Administrative and Sales experience (desirable)

Computer literate with the entire google suite

Robust verbal and written communication skills.

A ‘can-do’ attitude aligned to the continuous improvement of our customer experience strategy.

Reliable, committed, and a team player

About Air Liquide:

A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world. Apply on Kit Job: kitjobau.com/job/3pxix7