Receptionist / Customer Service Assistant (Balcatta)

Receptionist / Customer Service Assistant Join MSP Photography WA Location: Balcatta, WA Hours: Monday to Friday, 8:30am – 4:30pm MSP Photography WA is one of Western Australia's leading school photography companies, proudly servicing schools throughout metropolitan and regional WA. We are currently seeking a friendly, organised and professional Receptionist / Customer Service Assistant to join our team in Warwick. This role is ideal for someone who enjoys working with people, has excellent communication skills and can confidently manage a busy reception desk while providing outstanding customer service to schools, parents and staff. About the Role As one of the first points of contact for our business, you'll play an important role in ensuring our customers receive prompt, professional and friendly service. Your responsibilities will include
- Answering incoming phone calls and directing enquiries
- Responding to enquiries received via our shared email inbox
- Assisting schools, parents and customers with general enquiries
- Taking accurate messages and forwarding information to the appropriate team members
- Greeting visitors to our office
- Data entry and maintaining accurate records
- General reception and administrative duties as required About You To be successful in this role, you will have:
- A minimum of 1 year reception, administration or customer service experience
- Excellent verbal and written communication skills
- A professional and friendly phone manner
- Strong attention to detail
- Good computer skills, including Microsoft Outlook and Word
- Excellent organisational and time management skills
- The ability to multitask and prioritise competing demands
- A positive attitude and strong work ethic
- The ability to work both independently and as part of a team What We Offer
- A friendly and supportive team environment
- Full training on our systems and processes
- A diverse and rewarding role
- Opportunities for growth and career development
- A positive workplace culture where people are genuinely valued
- Enjoy a six-week business shutdown over the Christmas and New Year period If you're an organised and customer-focused professional who enjoys helping people and delivering excellent service, we'd love to hear from you. Please submit your resume together with a brief cover letter outlining your relevant experience and why you would be a excellent fit for the role. Applications will be reviewed as they are received. Due to the anticipated volume of applications, only shortlisted candidates will be contacted. Apply on Kit Job: kitjobau.com/job/3rgx0u