Digital Platform Specialist (Helensvale)

Are you a tech-savvy, solutions-driven digital expert with a passion for CRM and marketing automation? GemLife is seeking a Digital Platform Specialist to lead the rollout and ongoing support of our Salesforce CRM, Marketing Cloud and Sprinklr platforms. This role will see you working closely with our Sales and Marketing team, Digital Marketing Manager, and external implementation partners playing a pivotal role to transform our digital systems while streamlining customer engagement. You'll be at the heart of our digital evolution from discovery through to deployment, training and optimisation. This is your opportunity to make a real impact at a dynamic, fast-growing organisation, where your skills and ideas will help shape the digital future of GemLife. It is a 12-month fixed term contract with full-time hours for the duration of the employment. Key responsibilities:
- Lead discovery sessions to analyse current systems and shape new platform strategies
- Project manage the CRM and Marketing Cloud implementation
- Support internal teams with training and ensure solid user adoption
- Build insightful dashboards and reports for key stakeholders
- Cleanse and migrate data, ensuring system accuracy
- Develop and document business rules and automated workflows
- Promote best practices and innovative solutions across digital platforms The successful candidate will have:
- Solid experience with Salesforce CRM and Marketing Cloud
- Strong stakeholder management and communication skills
- Ability to manage projects, document systems, and solve problems efficiently
- Experience working alongside Sales and Marketing teams
- An eye for detail, and a passion for learning and improvement
- Salesforce certifications (highly regarded) What we offer:
- Being a crucial part of a team that values your feedback, contributions, and supports your growth and development
- Competitive salary, full-time work, and flexible start/finish times
- Flare Retail discounts, Fitness Passport subsidised, and corporate uniform allowance About us GemLife is one of Australia’s fastest-growing developers of luxury over-50s residential resorts. We're known for our architecturally designed resorts, premium facilities, and exceptional lifestyle experiences. As an ASX listed company, we foster a positive and inclusive culture built on passion, integrity, and respect. For more about what we do, please head to Ready to make an impact? Apply now with your CV and cover letter
- we’d love to learn how you will bring your digital skills to GemLife. We will be reviewing candidates from January 5th, 2026 and progressing with the recruitment as soon as we're back from our break. We only accept applications from Australian Citizens, Residents or candidates with full Australian work rights, we are unable to offer sponsorship. Apply on Kit Job: kitjobau.com/job/3qc4zs