Customer Service Officer Merimbula

Location: Ampol Merimbula, Recent South Wales, Australia

Job Title

Retail Team Member

Overview

As one of Australia’s leading convenience retailers, Ampol is all about making life easier for our customers. Whether they’re fuelling up, grabbing essentials, or just stopping by, we ensure their experience is smooth and pleasant with a friendly smile and a warm greeting.

Responsibilities

Deliver Exceptional Customer Service: Put customers first and exceed their expectations.

Support the Store Manager with daily operations.

Work effectively as part of a team.

Maintain high standards of safety and accuracy.

Be flexible with availability, including weekends and overnight shifts.

What We Offer

Comprehensive training and support.

Autonomy and ownership in your role.

Versatile rosters accommodating work‑life balance.

Career growth opportunities within Australia’s largest retail networks.

Qualifications

Previous retail or customer service experience preferred.

Ability to operate POS and handle cash accurately.

Strong communication and teamwork skills.

Flexibility to work across a 7‑day roster, including nights and weekends.

Diversity & Inclusion

Diversity and inclusion are core to our culture. We welcome applications from people of all backgrounds, including Aboriginal and Torres Strait Islander communities and those of diverse sexualities and gender identities (including transgender individuals).

Equal Chance Statement

We are an equal‑opportunity workplace. We celebrate what makes you unique and highly encourage Aboriginal and Torres Strait Islander peoples to apply. We welcome applications from all ages, cultural backgrounds, and diverse sexualities and genders.

Pay Rates

To review our current pay rates for all retail-related Team Member roles, please visit Fair Work at and view section 16 of the Vehicle Repair, Services and Retail Award 2020.

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