Payroll Officer (City of Parramatta Council)

About Us At Southern Cross Care (SCC), we are proud to support and serve our community through high-quality care and services. With over 2,300 employees, our people are at the heart of everything we do. About the Role 12 month Fixed-Term contract – Based at our Epping Head Office. Payroll plays a critical role in ensuring our workforce feels valued, supported, and paid correctly, every time! We’re looking for an experienced Payroll Officer to join our Finance team. In this role, you’ll ensure our employees are paid accurately and on time, while maintaining compliance with legislation and enterprise agreements. This is a high-volume, fast-paced role where your attention to detail, problem‑solving skills, and customer focus will make a real impact on the employee experience. Key Responsibilities
- Process end‑to‑end payroll accurately and on schedule
- Maintain payroll master data and employee records
- Interpret time and attendance data in line with enterprise agreements
- Process terminations, redundancies, long service leave, and back pays
- Ensure compliance with tax, superannuation, and legislative requirements
- Respond to payroll queries from employees and managers
- Support payroll reporting and audit activities
- Identify and resolve payroll discrepancies
- Contribute to process improvements and system enhancements Requirements About You You’re a detail‑oriented payroll professional who thrives in a team environment and takes pride in delivering accurate, timely outcomes. You Will Bring
- Minimum 3 years’ payroll experience in a high‑volume environment
- Strong understanding of payroll legislation and enterprise agreements
- Excellent attention to detail and time management skills
- Ability to manage competing priorities and meet deadlines
- Solid communication and customer service skills
- High level of confidentiality and professionalism
- Experience with payroll and time & attendance systems Desirable
- Experience in aged care, healthcare, or similar industries
- Familiarity with Payroll Metrics or RosterOn systems
- Exposure to payroll audits and reporting
- Be part of a trusted organisation making a meaningful difference
- Work within a supportive and collaborative team
- Contribute to a critical function impacting over 2,300 employees
- Opportunities to improve systems and processes
- Values‑driven culture focused on respect, care, and service Benefits
- Salary Packaging ($15,900), plus meal and entertainment benefit package to the value of $2,650
- Heart HQ – our Southern Cross Care (NSW & ACT) People Platform, packed with exclusive retail discounts, and features designed to help you celebrate, connect and succeed
- Fitness Passport – Discounted workplace health and fitness program available to you and your family. Gain full access to nominated gyms, pools, health and leisure centres across NSW & ACT
- Discounted private health insurance
- Wellbeing initiatives such as Reward and Recognition Program, Employee Assistance Program
- Ongoing Training and Development
- Linkedin Training – SCC's Senior Leaders and Support Office teams can access a digital library of over 6000 courses
- Genuine Career Progression Pathways – Buddy Program, New Grad Elevate Program, Study Support
- Referral Bonus Program Summary SCC (NSW & ACT), people are at the heart of everything we do! We are a purpose‑led, not‑for‑profit organisation empowering older people to ‘live life to the full’. We have a passion for providing the best care with clinical excellence and offer person‑centred care services to meet individual needs and preferences in residential aged care, retirement living and in‑home care. Join us at SCC (NSW & ACT), where your work is not just a job, but a journey filled with meaningful moments to make a tangible difference in the lives of those we support. Our commitment to your development is unwavering, and we work hard to ensure you are given ample opportunities to continually learn and grow. Equal Opportunity Employer Statement SCC is an equal opportunity employer. Creating a diverse and inclusive workplace, where employees feel valued and heard in a safe and respectful workplace, is a priority. All employment is decided based on qualifications, merit, and business need. We welcome people of Aboriginal and Torres Strait Island identity, as well as people of culturally diverse backgrounds, to apply. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r6pfz