Customer Service Team Member (Berri)

Benefits
- Team discount at Bunnings and other Wesfarmers brands including Kmart, Target and Officeworks
- Free standard OnePass membership
- Access to over 100 exclusive team member benefits across health, shopping, travel, wealth, work, and leave
- 12 weeks paid parental leave, regardless of gender
- Annual festive gifts, discounted food and drinks at the Bunnings Cafe, and opportunities to travel with the store team Role Overview As a team member, you are the face of Bunnings and provide friendly, helpful service to every customer. You greet shoppers, offer tools and advice, and help turn D.I.Y. ideas into reality. Responsibilities
- Provide an outstanding customer experience across the store
- Manage stock efficiently while keeping the workspace clean and tidy
- Serve customers with a smile at checkout registers
- Support and collaborate with the team in a supportive, inclusive environment Qualifications
- Prior experience in customer service
- Knowledge of power tools, and/or admin or data‑entry skills (bonus)
- A genuine passion for customer experience with energy and enthusiasm
- Ability to approach, connect and confidently interact with customers
- Enthusiasm for learning about products and services, and readiness to help across different areas of the store
- Integrity, safety awareness and commitment to doing your best
- Availability to work flexible hours, including late nights, early mornings, weekdays and weekends Salary and Hours Adult pay rate for employees 18 years and older: $28.64 per hour. Full‑time and part‑time positions are available. Versatile shift patterns covering morning, day and evening shifts on weekdays and weekends are required. Application Process
- Submit an application and complete an online chat interview (20 minutes)
- Successful candidates are invited to a follow‑up online video interview (15 minutes)
- Invite to an onsite meet and greet with leaders (20 minutes) Equal Employment Opportunity We welcome applications from individuals of all ages, cultural backgrounds, abilities, sexual orientations and gender identities. We strongly encourage Aboriginal and Torres Strait Islander peoples to apply and join us in shaping a workplace that celebrates First Nations voices, perspectives and contributions. Applications from individuals aged 15 or over are accepted. Background checks, including police, employment, medical and qualification checks, may be required. If a police check returns a criminal record, Bunnings will assess whether the record impacts the applicant’s ability to perform the key requirements of the role. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rw3x9