Information Technology Support Engineer (Hornsby Shire)

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- Full Time Permanent Position | Exposure to a Wide Variety of Work
- Hornsby Based with Travel to our Practices Across Sydney | Onsite Parking
- Growing Diagnostic Imaging Company with Reputation for Quality About Us PRP Diagnostic Imaging offers a comprehensive range of imaging services, through a network of 34 practices across Sydney, Illawarra, Central Coast and the Hunter and Central West. We are excited to be entering the next phase of our growth and expansion plans, with additional practices opening in 2025. It is a remarkable time to join PRP, where we are committed to providing the highest quality of patient care, with a personal touch and your contribution matters in shaping the future of PRP. We utilise the most advanced technology and employ a team of world-class imaging physicians, specialists, technicians and support staff in a safe and caring environment. We encourage collaboration, a strong work ethic and provide a supportive learning environment. We have an outstanding track record in the professional development of our team. About the Position You will be part of a team whose goal is to grow the IT capability of our business to benefit our patients, Doctor referrer network and employees. This is critical to our business success, given our commitment to open new practices and increase the capability of our existing locations. This means you will have exposure to a wide variety of opportunities to develop your skillset. You will be joining a high performing team, who are committed professional development and reward innovation. You will be responsible for providing support to all PRP users. You will monitor business applications and infrastructure to ensure IT service delivery and escalate issues as they arise. You will conduct user training to ensure that our employees are able to effectively utilise our IT capability. You will configure, deploy and maintain a vast range of equipment and will participate in a variety of IT projects. You will preform remote service desk based work as well as onsite field work installing and maintaining PRP IT systems. About You You must have a Diploma or higher IT qualification and have experience working in a Service Desk environment or IT field work. You will have a strong understanding of PCs, operating systems, Office 365, networking and experience using Jira preferred. You must have strong communication skills, particular with regards to understanding user issues and providing a resolution. You must have an excellent understanding of technical issue resolution workflow and systems, and the ability to manage multiple IT requests whilst prioritising your workload. Experience in VMWare, Dell server hardware, Windows Server & Active Directory administration is an advantage. As you will be required to visit our practice locations you must have a current driver's licence and vehicle. What We Offer
- Attractive remuneration and benefits (discounted health insurance and gym membership)
- Investment in state-of-the-art equipment
- Friendly, diverse and professional team
- Commitment to professional development and education
- Flexible and supportive working arrangements Our Values We put care into everything we do. We are courageous and accountable. Our reputation is outstanding and we trust and empower each other. Reach your full potential with PRP, where patient wellbeing is our priority and having fun is part of our culture. Applying For a confidential discussion, please contact the Ian Jones at or . Please click the "Apply Now" button below to submit your application. For further information on PRP, please visit You must have full work rights for Australia to be considered for this position. PRP is committed to equity diversity and inclusion. Applications from people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQA+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. Seniority level
- Seniority level Associate Employment type
- Employment type Full-time Job function
- Job function Information Technology and Customer Service
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