Retail Sales Associate, Multi Site - Penrith Nepean, …

**_Top Employer 2026_**:

- **_Make a difference to people's lives everyday_**

Join Australia's leading retail hearing health provider.

Bay Audio, is one of Australia's leading **_retail hearing_** **_health_** providers. We believe in living life at full volume and at Bay Audio you will have the opportunity to change lives by encouraging people to take a free 5-minute hearing assessment.

This position will see you collaborating with a team of part time & casual retail sales associates, to support reaching sales targets, and assume other responsibilities as required by the Store Manager.

**What you'll be doing**
- Active lead generation by encouraging customers in the shopping centre to check their hearing health by completing a free 5-minute hearing check.
- Build a rapport with new customers and enhance relationships with existing customers.
- Explain hearing results and recommend the next steps to customers
- Reconnecting with previous customers or new leads via phone-based communication.
- Customer database administration, including database management, stock control and invoicing
- Ensuring accurate compliance and high attention to detail with industry reporting requirements
- Contributing to store targets and KPIs.
- Assist Store Manager in engaging a team of retail associates to consistently provide outstanding customer service

**What We Are Seeking**:

- Previous, demonstrable experience in customer service, sales or administration.
- A self-starter with a 'can-do' attitude
- A great communicator (both written and verbal) to support our team and customers
- An outgoing, bright and vibrant personality where you are comfortable engaging with our customers to partake in one of our free hearing screen checks
- Keen to learn and develop into a future leader
- Availability to work retail hours, including weekends and late-night trade

**In Return We Offer**: Perk box! Our retail benefits partner. All Amplifon Group employees benefit from fantastic, everyday discounts at retailers such as Woolworths, Coles & Bunnings (4%), Kmart, Target, JB Hi-Fi & Autobarn (5%), Expedia, H&M; (10%), Sunglass Hut (15%), The Iconic (25%), to name just a few! From latest tech to the home furnishings, and everything in between, there's a Perk for everyone! **Other Benefits included**:

- Comprehensive training, career opportunities and succession planning for retail leadership roles
- A generous bonus scheme on top of your base pay.
- Free Hearing Aids for you, 50% discount for immediate family members, and 30% for other family members and friends.
- Discounted rates for leisure travel with Accor and Oaks Hotels and Sixt Car rentals.
- Access to our Employee Assistance Program (EAP)
- available to all team members and their immediate family members, 24/7, 365 days a year
- Work in a business that genuinely enables you to change a customer's life every day!
- Based in a convenient shopping centre location with access to public transport and parking. Apply on Kit Job: kitjobau.com/job/3ra0md