Claims Manager Perth

About the Role

An exciting opportunity has become available for an experienced Claims Manager to join a well-established brokerage in a leadership capacity. This role will see you managing a portfolio of complex commercial claims while overseeing and supporting a team of onshore and offshore claims staff.

The position will suit a senior claims qualified who enjoys mentoring staff, improving processes, and managing key client relationships across more complex claims matters.

Key Responsibilities Manage a portfolio of complex commercial claims Oversee and mentor claims staff, including offshore support Provide leadership, coaching, and training to junior claims professionals Handle escalated and corporate claims matters Liaise with insurers, brokers, and clients throughout the claims process Ensure claims are managed efficiently and in line with service standards Support workflow management across the wider claims team

Team Structure Team currently consists of 3 claims staff who are all very solid in commercial/sme claims. This role will focus more heavily on corporate and complex claims management

About You

To be successful in this role, you will ideally have: 6 + years’ experience within commercial claims Strong technical claims knowledge Previous leadership or mentoring experience Ability to train and develop staff Solid stakeholder management and communication skills A collaborative and hands-on approach

Salary & Benefits Flexibility for the right candidate, depending on experience Hybrid working arrangement Ideally, 3 days in the office & 2 days work from home

Career Opportunity

This role offers the opportunity to step into a leadership position within a growing claims function, with the ability to make an impact on team development, processes, and overall claims operations. SCR-holly-preston Apply on Kit Job: kitjobau.com/job/3qqgfe