Workshop office Manager and service coordinator (Perth)

Workshop office Manager and service coordinator Rust Worx is growing and we're looking for the right person to help run the front end of our busy restoration and panel shop. We specialise in rust repairs, restorations and high‑end 4WD/body repair work, with a strong reputation across WA for quality workmanship and attention to detail. This is not just a receptionist role. We need someone organised, proactive and confident managing the day‑to‑day coordination of a busy workshop environment. You'll be working closely with the owner and workshop team to help keep jobs moving, customers updated, staff organised and the business running smoothly. About the Role This is a hands‑on role suited to someone who enjoys variety and can switch between customer service, administration, workshop coordination and team support throughout the day. Duties
- Answering phones and handling customer enquiries
- Booking vehicles and coordinating workflow
- Managing workshop schedules and job tracking
- Liaising with customers regarding progress updates
- Ordering parts and workshop supplies
- Coordinating service and maintenance bookings
- Reconciling timesheets and assisting with payroll prep
- Accounts administration and invoicing
- HR/admin support and onboarding paperwork
- Assisting with staff supervision and day‑to‑day coordination
- Maintaining office and customer areas
- General cleaning and keeping the workplace presentable
- Supporting the owner with day‑to‑day operations What We're Looking For
- Is highly organised and proactive
- Can confidently manage tradespeople and workshop workflow
- Can work under pressure in a fast‑paced environment
- Takes initiative and solves problems without needing constant direction
- Is reliable, professional and hands‑on
- Has valuable computer skills and can learn systems quickly
- Isn't afraid to jump in and help where needed
- Must be an Australian citizen with full working rights Experience Preferred
- Automotive, smash repair, mechanical workshop or trade industry experience highly regarded
- Minimum 1–2 years of automotive or workshop industry experience required
- Experience with accounts/admin systems
- Previous office manager, workshop controller or service advisor experience highly regarded
- Minimum 1–2 years of office management or coordination experience required What We Offer
- Long‑term stable role
- Friendly, down‑to‑earth team
- Variety in your day — no sitting bored behind a desk
- Opportunity to become a key part of the business
- Supportive workplace with autonomy
- Competitive salary based on experience If you're organised, motivated and want to be part of a respected growing workshop, we'd love to hear from you. Apply now with your resume and a short cover letter explaining your experience and why you'd suit the role. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r3bxx