Claims Manager (Perth)

About the Role An exciting opportunity has become available for an experienced Claims Manager to join a well-established brokerage in a leadership capacity. This role will see you managing a portfolio of complex commercial claims while overseeing and supporting a team of onshore and offshore claims staff. The position will suit a senior claims professional who enjoys mentoring staff, improving processes, and managing key client relationships across more complex claims matters. Key Responsibilities
- Manage a portfolio of complex commercial claims
- Oversee and mentor claims staff, including offshore support
- Provide leadership, coaching, and training to junior claims professionals
- Handle escalated and corporate claims matters
- Liaise with insurers, brokers, and clients throughout the claims process
- Ensure claims are managed efficiently and in line with service standards
- Support workflow management across the wider claims team Team Structure
- Team currently consists of 3 claims staff who are all very strong in commercial/sme claims.
- This role will focus more heavily on corporate and complex claims management About You To be successful in this role, you will ideally have:
- 6 + years’ experience within commercial claims
- Strong technical claims knowledge
- Previous leadership or mentoring experience
- Ability to train and develop staff
- Strong stakeholder management and communication skills
- A team-oriented and hands-on approach Salary & Benefits
- Flexibility for the right candidate, depending on experience
- Hybrid working arrangement
- Ideally, 3 days in the office & 2 days work from home Career Opportunity This role offers the opportunity to step into a leadership position within a growing claims function, with the ability to make an impact on team development, processes, and overall claims operations. #SCR-holly-preston Apply on Kit Job: kitjobau.com/job/3r3vlf