Full Time Customer Service & Sales Consultant ESPERANCE …, City of Perth

Employment Type & Closing Date Permanent (Closing Date: 29 June 2026 11:59pm) Job Title Full Time Customer Service & Sales Consultant Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Responsibilities
- Deliver exceptional customer experiences by helping customers find the right products and services to suit their needs.
- Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions.
- Use consultative selling skills to meet and exceed sales targets and KPIs while keeping customers connected.
- Collaborate closely with your team to create a welcoming environment where everyone is supported to achieve store goals. Salary and Advantages Hourly rate: $30.33 per hour. Junior rates apply for those under 20 years of age. Penalty rates: additional 25% for weekday hours after 6PM, 25% for hours worked on Saturday, 100% for hours worked on Sunday and 150% for hours worked on public holidays. 12% superannuation included. Variable remuneration may be eligible for up to 10% of remuneration, with the first 2 months guaranteed while you learn on board.
- 30% discount on Telstra services and exclusive offers with over 240 brands and partners.
- 16 weeks of paid parental leave, Telstra Extra Day Off, gender affirmation leave, cultural leave, blood donor leave, and the option to purchase up to 4 weeks of additional leave.
- Access over 17,000 learning programs with LinkedIn Learning and Future Ready career development program.
- Flexible working hours and supportive approach to parental leave.
- Monthly performance rewards and various recognition programs. Qualifications
- Excellent communication skills and a natural ability to connect with people.
- Solution‑oriented approach with the ability to think on your feet and tailor solutions for each customer.
- Sales drive and motivation to achieve and exceed sales targets and KPIs.
- Passion for learning and eagerness to grow and develop skills in a dynamic environment.
- Resilience and positivity, maintaining a can‑do attitude even when busy.
- Customer‑facing experience preferred, but not required; enthusiasm will be developed on the job. EEO Statement We welcome applications from people of all backgrounds, abilities, and experiences, and we strive to create a workplace where everyone is respected, valued, and can thrive. Apply on Kit Job: kitjobau.com/job/3rharq