Customer Service and Sales Consultant (Perth)

About the role Part‑time Permanent (0.8FTE) hybrid opportunity for a Sales and Customer Service Consultant (Local Community Consultant) at the Perth CBD store. May be requested to work at other local stores to support the wider team. Responsibilities
- Help customers choose the right health cover and services.
- Support customers across multiple channels – in‑store, over the phone, online, and in the community.
- Build lasting relationships and trust through personalised conversations.
- Resolve everyday challenges and share ideas to improve operations. The role includes a flexible rotating roster working Monday to Friday with some Saturday work, hours 8 am–8 pm, maximum 8‑hour shifts (e.g., 9 am–5 pm or 12 pm–8 pm). What we’re looking for You don’t need health insurance experience – we’ll teach you. If you have skills in customer service, sales, health, retail or community engagement, you could be a great addition.
- Great at building rapport and explaining things clearly.
- Comfortable using technology and learning new systems.
- A team player who is adaptable and proactive.
- Detail‑focused and committed to protecting customer privacy. Multilingual skills in Mandarin are also advantageous. What you’ll get
- Salary: $63,660 (pro‑rata for part‑time hours) + 12 % super + performance incentives.
- Purpose‑driven work to improve health and wellbeing in your community. Advantages
- Flexibility: work in‑store, from home, on‑site with partners, and out in the community.
- Health & wellbeing: access virtual GP consultations, 24/7 Employee Health Support Line, health coaching, pregnancy and parenting support and more.
- Subsidised private health insurance. + fully subsidised Healthy Living Extras.
- Leave for life’s moments: paid parental leave, volunteer leave, community leave, cultural leave, a Good Health Day and more.
- Growth & development: career pathways, learning programs, and opportunities to innovate within community teams.
- Inclusive culture: Seven Employee Networks supporting belonging and inclusion. Equal Employment Opportunity We believe in everyone’s potential and strive to make Medibank inclusive for all because different perspectives make us better. We encourage applications from everyone, including Aboriginal and Torres Strait Islander peoples, neurodivergent candidates, LGBTQIA+ community including transgender and gender diverse candidates, and candidates with a disability. #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rj61h