Intake Officer (Perth)

We are currently seeking to fill the position of Intake Officer. This opportunity will be a permanent appointment. Salary: Level 3, $86,439 to $92,795 p.a. PSCA 2024 Location: CBD, Perth Western Australia. The Office of the Ombudsman WA acknowledges the Aboriginal people as the traditional custodians of the lands and waterways throughout Western Australia, and we pay our respects to their Elders past and present. Responsibilities
- Managing the Reportable Conduct inbox, ensuring notifications, investigation reports and enquiries are acknowledged and processed in a timely manner. This includes receipt of notifications of certain child deaths and family and domestic violence fatalities.
- Managing incoming phone calls about the Reportable Conduct Scheme.
- Providing office administration and clerical support including maintaining the filing and information systems, data entry, document control and correspondence registers, in accordance with office policies and procedures. Qualifications
- Demonstrated ability to work cooperatively and flexibly within a small team, follow administrative processes and prioritise competing tasks.
- Good attention to detail and the ability to reliably input data into a case management system. Additional Information Security Clearance : A current, satisfactory National Police Certificate will be required prior to commencing employment. Benefits : The office supports professional development through education and training and flexible work arrangements may be negotiated. Equity and Diversity : The office is committed to creating an equitable and diverse workforce. We encourage people with disabilities, people from culturally diverse backgrounds, women and young people to apply. The office prioritises recruitment decisions based on the Equal Prospect Act Western Australia 1984 (EOA 1984). Aboriginal and Torres Strait Islander people are strongly encouraged to apply for this position under Section 51 of the EOA 1984 as a measure to achieve equality and increase workforce representation. Public Sector CSA Agreement : The position is covered by the Public Sector CSA Agreement 2024. Closing Date: Applications must be received by Tuesday 2 June 2026, 1:00pm (WST). #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3rtj9w