Account Manager - Workplace Technology (Perth)

About Ricoh Ricoh is a global technology company that has been transforming the way people work for more than 80 years. We empower companies and individuals with services and technologies that inspire innovation, enhance sustainability and boost business growth. We bring document management solutions, IT services, production print solutions and visual communication systems to customers to meet the challenges of digital workflows, data insights, flexible working, information security and sustainability. As a global company, we care about people, our profession, our society, and our planet. Role Overview We are looking for a commercially driven Account Manager to own and grow a portfolio across Office Print and Managed Print Services (MPS). This territory-based role focuses on retaining, expanding existing customers and driving new business growth. Responsibilities
- Manage and grow a portfolio of print and MPS customers, focusing on retention and contract expansion.
- Identify and deliver opportunities to optimise print fleets, improve utilisation and reduce costs.
- Drive renewals, upgrades and new business wins within your territory.
- Build trusted relationships with stakeholders across IT, procurement and operations.
- Develop and maintain a strong pipeline aligned to revenue targets.
- Lead the full sales lifecycle from opportunity identification through to close.
- Partner with pre‑sales, technical and service teams to deliver the right outcomes for customers. Qualifications
- 5+ years of experience in Managed Print Services sales/account management.
- Strong knowledge of print environments and fleet optimisation.
- In-depth understanding of commercial models (CPC, leasing, managed services).
- Proven track record of growing existing accounts and winning new business.
- Strong commercial acumen, negotiation and problem‑solving capability.
- High level of ownership, drive and accountability.
- Ability to build long‑term, trusted customer relationships. Why Join Ricoh
- Global leader with a strong heritage in print and managed services.
- Established customer base with real growth potential.
- Genuine territory ownership and revenue responsibility.
- Opportunity to expand into broader solutions and services over time.
- Supportive, collaborative and high‑performing sales environment. Advantages
- Paid Parental Leave
- Purchased Leave Scheme
- Participation in our RedE recognition program
- Free income protection cover
- Wellness program
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