Trade Supervisor - Cowes

A great prospect has arisen in our MMM10 Mitre 10 Trade Centre business for a Trade Supervisor in our recent Cowes site. This is a Full-Time, Monday to Friday role. As the Trade Yard Supervisor you will lead by example on the floor, delivering excellent customer service while overseeing daily operations within the department. This role is responsible for ensuring safety, productivity, service standards, and team performance are consistently met. The Trade Supervisor will coach, support and motivate team members while remaining hands‑on in day‑to‑day operations. What you will be doing Lead, coach and motivate team members to achieve high standards of customer service, safety and productivity Act as a point of escalation for customer and team queries within the department Allocate daily work tasks, monitor performance and ensure workloads are completed efficiently Foster a positive, respectful and safety‑focused team culture Champion health and safety by ensuring secure work practices for staff, customers and contractors Serve customers by assisting with orders and delivering fast, efficient and professional service Receive and put away stock, predominantly timber and associated products Pick, prepare and dispatch customer orders for delivery trucks accurately and on time What you will bring
- Demonstrate a strong customer focus
- Demonstrated experience leading, mentoring or stepping up within a team environment
- Demonstrate ability to work in a fast paced team environment
- Excellent communication and interpersonal skills
- Prioritise workload to effectively meet deadlines
- Must be physically fit and able to be on your feet all day
- An eye for detail and a sense of urgency
- Forklift Licence (essential)
- HR Truck Licence (highly desirable)
- Trade knowledge and experience (highly desirable) About Us For over 50 years Mitre 10 has been the local and independent hardware store to thousands of Australians. Our focus is on people, performance and providing great customer outcomes by working together and building partnerships. We’re the leading partner to over 635 independently owned stores – giving them a competitive advantage to take the big chains to task, and with the trusted, strong heritage, hardware brands of Mitre 10 and Home Hardware, we enable retailers to become the best stores in their town and as such ensuring builders, renovators and DIY’ers build, renovate and maintain the best homes for Australian families. Join Us If you feel you have what it takes to join us and build your career, we want to hear from you! #J-18808-Ljbffr Apply on Kit Job: kitjobau.com/job/3r9247