Dental Receptionist / Treatment Plan Coordinator (Point Cook)

**We are growing! We are installing an extra dental chair!**
- **Empowering dentists to create healthier smiles and stronger communities since 2008.**_

**About Us**

MedicFirst Saltwater Coast is a vibrant Medical hub located in Saltwater Coast, Point Cook. Our dental division, **Alkassab Dental Surgery**, has proudly served the local community since 2008. We offer comprehensive dental care with four experienced dentists providing services ranging from general consultations and orthodontics to prosthodontics and surgical procedures. Outside of the clinic, we support numerous local sporting clubs and schools, and facilitate multiple social events for staff throughout the year.

**About the Opportunity**

**Key Responsibilities**:

- Schedule patient appointments and manage patient records.
- Provide administrative support, including processing payments and managing dental supplies.
- Prepare treatment plans and cost estimates for patients as directed.
- Follow up treatment plans and ensure continuity of care.
- Maintaining oversight to ensure all tasks are completed in a timely, keeping all relevant parties informed.
- Track and manage labwork movements and associated invoicing per dentist to ensure accuracy and timely follow-up.
- Ensure patients feel comfortable and well-informed during their visits.
- Ensure a welcoming patient experience.
- Assisting in creating marketing material.

**About You**

**Required**:

- Strong computer literacy (proficiency with Microsoft Office Suite required).
- Exceptional attention to detail, proactive problem-solving skills, and critical thinking.
- Excellent interpersonal and communication skills, including active listening.
- Positive attitude, strong teamwork skills, and ability to build rapport with patients and staff.
- Openness to feedback, enthusiasm for learning recent systems, and providing input to improve existing processess.

**Highly Advantageous**:

- Formal training or certification in dental assisting (Certificate III or IV).
- Familiarity with Exact Dental Software and Sidexis imaging software.
- Experience with Canva and Social Media Marketing.

**No Direct Experience or Previously Applied?**

**Working Hours**
- Between 25.5 to 38 hours per week.
- Mandatory rotating Saturday shift required.
- 8:30AM-6PM Monday to Friday (9AM-7PM on Thursday)
- 9AM-4PM on Saturday
- ~38 hours would be 4 weekdays + 1 Saturday per fortnight

**Why Join Alkassab Dental Surgery?**
- Longstanding successful practice since 2008.
- We are a practice deeply committed to the satisfaction and wellbeing of our dentists and team members, as we believe their support and happiness are central to providing outstanding patient care.
- A supportive work environment fostering professional development.
- Valued opportunities for career progression.

**How to Apply**

Please submit your **resume** and a **cover letter** expressing your interest and suitability for this opportunity.

**Job Types**: Full time, Part-time, Permanent

Pay: $30.00
- $38.00 per hour

Expected hours: 25.5
- 38 per week

Ability to commute/relocate:

- Point Cook VIC 3030: Reliably commute or planning to relocate before starting work (preferred)

**Experience**:

- dental: 1 year (preferred)

**Location**:

- Point Cook VIC 3030 (preferred)

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rhugv