Accounts Receivable Officer (Port Melbourne)

About Strait Link Strait Link has a proud history as a vital link in the supply chain between Tasmania and the Australian mainland. As an end-to-end logistics provider, everyday our people
- on our vessels, at ports, at our depots and warehouses, and in our trucks and offices
- play a vital role connecting Tasmanian businesses and communities. Through daily sea freight services between Port of Melbourne in Victoria and Port of Burnie in Tasmania, our world-class ships connect the Tasmanian economy and communities with customers, suppliers and markets across Australia and, in turn, the world. About the Role As an Accounts Receivable Officer, you will be responsible for managing the credit and collections process across a defined portfolio of customers, including RCTI customers. This role focuses on maintaining solid customer relationships while ensuring timely payments, minimising overdue debt, and supporting cash flow objectives. You'll work closely with both internal teams and external stakeholders, using your negotiation, reconciliation, and communication skills to achieve monthly KPIs. A balance of empathy and assertiveness, combined with strong time management and reporting capabilities, will be key to your success in controlling debt exposure and contributing to the company’s financial performance. Primary Duties & Responsibilities
- Manage collections across a customer portfolio, resolving disputes and reducing overdue debt.
- Extensive experience with RCTI
- Recipient Created Tax Invoicing
- Support cash flow targets by meeting KPIs and minimising bad debt risk.
- Reconcile accounts, investigate discrepancies, and process credits or journals as needed.
- Liaise with internal teams and customers to resolve non-payments and maintain strong relationships.
- Monitor and escalate debt risks, maintaining accurate records and audit trails.
- Prepare debt reports and insights for account managers and finance leadership.
- Ensure compliance with credit policies and contribute to process improvements.
- Assist with ad hoc finance projects About You: We're looking for a proactive and relationship-driven Accounts Receivable Officer to manage customer accounts, drive timely collections, and support healthy cash flow. In this role, you’ll work closely with both internal teams and external customers to follow up on outstanding payments, resolve account issues, and minimise overdue debt. If you’re organised, confident in negotiation, and thrive on building positive relationships apply now. An inclusive workplace, works for everyone We celebrate difference. At Strait Link we are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Prospect Employer, we welcome and invite applications from people of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples. If you need additional support to be your best self during the application process, please let us know. We appreciate your understanding that we are not accepting applications or CVs from agencies. For any queries, please email We have several roles currently advertised, which means our recruitment process may take longer than usual, we will only be contacting shortlisted candidates. As such, we thank you for your patience. If you're ready to take the next step in your finance career and enjoy working in a fast-paced industry, we’d love to hear from you. Apply on Kit Job: kitjobau.com/job/3r0uol