Customer Service Consultant Port Melbourne

We have an exciting opportunity available for Customer Service roles in our team in Port Melbourne. We will provide full training so if you are looking to start your career in the customer service space then look no further!

The core responsibilities in this role include:

Proactively making outbound calls to our existing customers to promote our products and services

Resolving customer queries quickly and accurately

Scheduling pest services for residential customers

Converting incoming inquiries into sales opportunities

Liaising with your fellow colleagues

Meeting calls and internal sales targets

Maintaining our databases by ensuring customer records and details are up to date while ensuring compliance.

Experience working in customer service or call center environments (essential)

This is an office-based role so you must be based in Port Melbourne

Previous experience in phone sales and converting inquiries into sales

Proficient with communicating verbally and electronically

Able to work calmly under pressure while multi-tasking

Proven problem-solving skills

Ability to work in a team workplace to support colleagues

Professional, reliable, and punctual.

Working from office Monday to Friday

Perks and advantages:

Solid work life balance culture.

Employee Assistance Program (EAP)

Discounted Pest Services

Employee Referral Program

Employee cash incentive programs and bonuses

Rentokil Initial is a member of the FTSE 100 of leading companies. This is a growing and successful business-we that employ some 36,000 colleagues across 66 countries
- and offers a wide range of learning and development programs for colleagues to enhance their skills.

As part of the recruitment process, you will be required to complete the pre-employment medical and reference checks.

Employee Testimonial

“The onboarding and training I’ve received has been amazing.” At Rentokil Initial, there’s a real focus on teamwork, collaboration, support and communication.”

Renay Fagan

“There are lots of incentives, rewards and bonuses available at Rentokil Initial.”

Carly Shreeve

"I am really proud to work for Rentokil Initial and I have enjoyed working here for the last 11 years."

Sierra Warrington Apply on Kit Job: kitjobau.com/job/3qwr8q