Clinic Reception & Operations Specialist - Alphington

Empowering Beauty is a Beauty Clinic specialising in Face, Body and Skin Treatments. Our dedicated Beauty Experts aim to enhance natural beauty and empower our clients. We hold a high value on self-care and wellness and want our clients to walk out feeling like their best selves.

**About the role**: We’re looking for a warm, professional, and organised coordinator with a passion for the beauty industry to join our newest location in Alphington. As the first point of contact for our clients, you’ll be responsible for creating a welcoming atmosphere, managing bookings, and ensuring the smooth running of the front desk. With your beauty knowledge and exceptional customer service skills, you’ll help clients feel comfortable, informed, and excited about their treatments. This role requires a high level of independence and initiative.

**Roles in this job will include**:

- Product knowledge and sales (product training is included)
- Performing basic beauty treatments (such as LED, Teeth Whitening and EMS)
- Greet and check-in clients professionally and warmly
- Manage appointment scheduling and maintain client records
- Maintain cleanliness and organisation of the reception area
- Prepare and clean treatment rooms between clients
- Assist with administrative tasks such as calling clients and checking in on them
- Support daily clinic operations to ensure a smooth workflow
- Provide excellent customer service and client care
- Coordinate with therapist staff to optimise client experience and clinic efficiency
- Perform cleaning duties throughout the clinic to maintain a pristine setting
- Close and secure the clinic at the end of each day
- Assist with hands-on tasks as needed to support the team
- Manage social media accounts and support the Marketing Manager

**About You**: Are you friendly, bubbly and take initiative? Happy to work in a face paced hands on environment?

Admin experience is essential. **Must be available to work on Monday-Saturday & late nights.**

Experience in the Beauty Industry is preferred but not required.

We are happy to contribute towards training for the right person.

**Able to work evening shifts until 8pm**.

**Perks**: No Sundays!

Fun environment with the best training and support.

Employee discounts on services and product!

**Job Type**:Full Time

**Ability to commute**:Alphington, VIC 3078

**Experience**:Admin/beauty experience is essential.

**License/Certification**:Drivers License

**Work Authorisation**: Australia (preferred)

**Does this sound like something that suits you?**

**Job Types**: Full-time, Part-time

Pay: $25.00
- $34.00 per hour

**Benefits**:

- Employee discount

Application Question(s):

- Do you have the drive and willingness to learn treatments? (such as facials)
- Can you work full time hours, Saturdays & late nights? (38 hours work week)
- Do you have any experience in the industry?

**Language**:

- English (required)

Work Authorisation:

- Australia (required)

Work Location: In person

Expected Start Date: 30/08/2025 Apply on Kit Job: kitjobau.com/job/3pubms