Junior Receptionist Alphington

We are an Australian-owned and operated business based in Melbourne, ensuring high-quality personalised print-on-demand products. We are focused on providing a personalised experience for every customer, prioritising their needs, preferences and overall experience first.

At PrintLocker, we are committed to ensuring our operation is eco-friendly and work tirelessly to minimise our environmental footprint, using water-based ink, offering organic products and only using WRAP-certified suppliers.

This full time position will be the first point of contact for our company, playing a crucial role in providing exceptional customer service and creating a positive first impression. Beyond greeting visitors and managing incoming calls, this role will include customer service across multiple platforms, order quoting and general administrative duties.

What you will get to do:

Receive visitors by greeting, welcoming, directing and announcing them appropriately.

Answer, screen and forward incoming phone calls in a prompt and courteous manner.

Take and deliver accurate phone messages, with all relevant contact information.

Assist customers with collection of online orders.

Assist in general administrative duties.

Manage Podium messaging platform and reply in timely manner.

Provide prompt issue resolution to ensure that customers' expectations are met.

Generate customer quotes and orders as required.

About You:

Basic computer skills required.

Excellent attention to detail.

Fast learner with the ability to grasp current concepts quickly.

Enjoy working in a team environment.

Adjusts quickly to changing priorities and conditions; copes effectively with complexity and change.

What you will receive in return:

Ability to work in an exciting, dynamic industry.

A workplace and culture that prioritises work-life balance.

Opportunity to work in a fun and friendly workplace within a small, close-knit team.

Pay: $17.50
- $22.50 per hour

Expected hours: 38 per week

Schedule:

8 hour shift

Supplemental pay types:

Overtime pay

Work Location: In person Apply on Kit Job: kitjobau.com/job/3rkoi8