Key Account Manager (North Richmond)

**Why work at Smurfit Westrock?**

This is an exciting time to be a member of the Commercial team at Smurfit Westrock. We have a strong foundation of talented, motivated people providing our customers with high quality paper and packaging solutions, enabling them to provide environmentally friendly sustainable products to their customers. Working together with your dedicated customer support and operational teams, we have a tremendous opportunity to define our company culture here in Australia, grow our business and provide long-term opportunities for our employees. Based in beautiful North Richmond NSW, you will also have the flexibility to work from your home office with the following accountabilities.

**Summary**: The primary function of this role is to act as the customer liaison for Smurfit Westrock, ensuring we service, build and maintain solid customer relationships and a solid profile in the industry. The role is also responsible for identifying and generating new business opportunities within existing accounts to ensure profitability and sales growth targets are met.

The role is responsible for:

- Develop strategic plans to identify and drive activity in line with targets and outcome expectations
- Develop and maintain relationships with existing customers and establishing business relationships with potential customers
- Identifying opportunities within existing and new accounts by promoting Smurfit Westrock’s vertically integrated product and service offering to ensure top line revenue growth
- Deliver value to the customer through a structured review process to ensure performance is measured and reported and align on improvement priorities to grow the partnership
- Provide customers with value-added solutions / products to enhance the current sale (up-selling) and overall account profitability
- Providing accurate customer forecasts volumes, with responsibility for forecasting performance KPI’s
- Proactively secure contracted business ahead of competitive tenders, and/or should uncontacted business go to market, lead and manage the process of securing at acceptable business terms

**The Person**:

- 5+ years’ Key Account Management experience in a similar or related industry
- Proven experience in building top line sales growth through solid account management, upselling within existing accounts and identifying new business opportunities
- Strong written and presentation skills Apply on Kit Job: kitjobau.com/job/3qmuz0