Medical Receptionist (Richmond)

At North Richmond Community Health (NRCH) we are proud to deliver courageous health and community services that collaboratively address health inequity. _We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond. _With access to a variety of flexible work arrangements, health and wellbeing activities and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world recognised community health solutions._
- Generous salary packaging options
- Strong ties to community and innovation
- Part time, 7.6 hours per week (Tuesday 9:00-12:36 and Thursday 9:00-1:00)
- Fixed-term until 22 February 2026

**About the role**: We’re looking for a friendly and professional Receptionist to be the face of our Medical Services Program. In this frontline role, you’ll provide exceptional customer service to clients, visitors and staff, creating a welcoming environment and ensuring smooth administrative operations across our general practice and specialist clinics. If you're organised, calm under pressure and love helping people, we’d love to hear from you.

**Key responsibilities**:

- Greet clients and visitors with care and professionalism, both in-person and over the phone
- Maintain accurate client records across a range of systems
- Support the coordination of clinic schedules and appointments
- Ensure the confidentiality of client information at all times
- Contribute to general administrative support across the team

**About you**: You’ll be someone who thrives in a people-first environment and can juggle multiple priorities with ease.

**You’ll bring**:

- Previous experience in a healthcare reception or administrative role (at least 2 years)
- Sound knowledge of MBS billing, receipting and invoicing
- Strong computer skills across MS Office and client record systems
- Great communication skills and attention to detail
- A commitment to confidentiality, empathy and inclusion

**Bonus points for**:

- Certificate III in Health Administration
- Experience working with people from diverse backgrounds
- The ability to speak a community language

**Position details**: Classification: Management and Administrative Officer Grade 1

Reports to: Administrative Manager

Location: 23 Lennox Street, Richmond VIC

Closing date: Sunday 2 October_ 2026_

**Join us**: Apply on Kit Job: kitjobau.com/job/3qzfe9